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Burlington Customer Service Supervisor - New Store Opening in Farmingville, New York

LOCATION 2280 N Ocean Avenue Farmingville NY US 11738

Overview

$500 SIGN-ON BONUS FOR NEW ASSOCIATES!*

New Store Opening in Farmingville, NY in November 2021!

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Customer Service Supervisor! Are you a proven leader who understands the value of building strong teams and partnerships to drive results? Can you coach a diverse team of associates on how to deliver exceptional customer service, while providing regular feedback in the moment to consistently shape behaviors? Can you create a positive environment for customers and associates that emphasizes respect and professionalism? If so, this may be the right role for you!

Customer Service Supervisors are customer support specialists who lead the customer service team in providing all Burlington customers with an exceptional, friendly, and professional customer service experience at all times. You’ll lead by example and provide feedback to team members on a regular basis to reinforce customer service best practices. Customer Service Supervisors understand that great customer care is paramount in maintaining a satisfied, loyal customer-base which is critical to driving sales for the company.

Responsibilities:

  • Direct cashier coverage and customer flow at the front of lines to ensure efficient service

  • Assist management team in communicating promotions and company updates

  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions

  • Support training for associates in the areas of customer service and company standards, policies and procedures

  • Perform other tasks as assigned by manager from time-to-time

Candidates must be able to work a flexible schedule; including nights, weekends and holidays as required.

If you…

…are excited to deliver great values to customers every day;

…take a sense of pride and ownership in helping drive positive results for a team;

…are committed to treating colleagues and customers with respect;

…believe in the power of diversity and inclusion;

…want to participate in initiatives that positively impact the world around you;

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

  • Restrictions Apply: Available in select, participating locations only, for a limited time. Participating locations can be foundhere. To qualify to receive a sign-on bonus, new associates must be hired on or after 9/14/21 as a regular or seasonal associate, and work at least one shift from 12/19/21 through 12/25/21. If unable to work on scheduled shift(s) during that week, the associate may not qualify to receive the sign-on bonus. Regular associates (who meet the other requirements) must be continuously employed through the payout date of 1/28/22 in order to receive the sign-on bonus. Seasonal associates must be employed as of 12/24/21, but do not need to be an active associate on the 1/14/22 payout date. Flex associates are not eligible. The sign-on bonus is subject to taxes and other required withholdings. Terms and conditions may be subject to change. Burlington reserves the right to end the sign-on bonus program at any time without notice.

Location US-NY-Farmingville

Posting Number 2021-157417

Address 2280 N Ocean Avenue

Zip Code 11738

Position Type Regular Full-Time

Posted Date 8/10/2021 3:51 PM

Career Site Category Store Associate

Position Category New Store Openings

Evergreen Yes

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