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USTA Seasonal , Fan Access Pass Manager in Flushing, New York


Positions are available to support the USTA’s efforts focused on the Fan Access Pass and on-site brand ambassador program. Applicants must be able to work a flexible schedule for the three weeks of the tournament, which will take place at the USTA Billie Jean King National Tennis Center in Flushing, N.Y., Aug. 23-Sept. 11, 2022. Proof of Covid Vaccination required


This position requires an outgoing personality as it acts as the face of the Fan Access Pass program and the US Open brand. The brand ambassador must be good with mobile and web based applications. This position also requires the brand ambassador to stand outdoors at Fan Access Pass Experience locations for significant periods of time. Manage a small group of volunteers who are there to help with the program. Fan Access Pass is a fan enhancement platform that allows all fans to participate in engagement opportunities presented by the US Open. Fans have the opportunity to interact with customized unique experience during Fan Week, sweepstakes and instant prizes. Fans will only be required to register once and their complete US Open experience will delivered to them within the Official US Open Digital

Daily Tasks:

  • Be the face of the US Open brand and the Fan Access Pass program. Interact daily with fans coming to the US Open grounds. Be competent with technology and mobile devices. Manage volunteers that are helping with the Fan Access Pass program. Work with our vendors and USTA staff to make sure fans are receiving the best US Open experience.

  • When necessary, assist the digital team with other opportunities

  • Possible shifts

  • Fan Week -

  • 9:00 – 3:30 (Exact time to be confirmed)

  • Main Draw: (Exact time to be confirmed)

  • Morning shift – 9:00 – 3:30

  • Afternoon shift – 3:00 – 9:00


  • Credential to access the US Open grounds. Once the shift is complete, or before shift starts, this person can watch tennis on the grounds.

  • Credential will also give you access to all stadiums on the grounds

  • $35 per shift on credential for food.

  • Uniform shirt will be provided

Posted Date3 weeks ago(7/20/2022 10:28 AM)

ID 2022-3876

Category Customer Service/Support