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SUNY Geneseo Geneseo Engagement Manager in Geneseo, New York

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Please see Special Instructions for more details.

Applicants should be prepared to upload a cover letter and resume. In addition, applicants should be prepared to supply contact information (email address) for three professional references with at least one being supervisory. References will be contacted after initial interviews.

Vacancy Announcement

Position Information

Campus Title Geneseo Engagement Manager

Department College Advancement

Position Summary

The Geneseo Engagement Manager supports all aspects of the annual giving operation and holds key responsibilities in shaping a strong and productive Phonathon program. The Engagement Manager measures by participation rates, gift income, average gifts and pledges through the Phonathon program. The Engagement Manager develops, creates and implements an integrated telemarketing program that supports the annual giving goals, and also develops and executes Geneseo’s student giving program with a strong focus on the senior class. The Engagement Manager works closely with the Advancement Content Marketing Director and Director of Advancement Services through marketing initiatives for annual fund and data management through new Phonathon software and CRM . Evening work is required. Work hours for September-May are 12pm-8pm.

Required Qualifications

  • Minimum Qualifications:

  • Bachelors Degree

  • At least one year experience in fundraising, telemarketing, or communications

  • Exceptional interpersonal skills, including oral and written communication

  • Exceptional organizational skills including multi-tasking, attention to detail and meeting deadlines

  • Demonstrated decision making capability

  • Demonstrated ability to work successfully in a collaborative team environment

  • Ability to manage teams proficiency in Microsoft Word or Excel and learn new software

  • A commitment to the campus values of diversity and inclusion

    Preferred Qualifications

  • Experience managing or supervising


    Other Skills Required

    Supervision Received

    Supervision Exercised

    Posting Details

    Posting Details

    Posting Number S267

    Number of Vacancies 1

    Line # to be filled 01609

    Full or Part-time Full-Time

    Appointment Type Term

    Anticipated Appointment Start Date 09/29/2022

    Job Posting Date 08/11/2022

    Apply By 09/09/2022

    Job Posting Closed Date

    Open Until Filled Yes

    Salary $50,148

    Special Instructions to Applicant

Applicants should be prepared to upload a cover letter and resume. In addition, applicants should be prepared to supply contact information (email address) for three professional references with at least one being supervisory. References will be contacted after initial interviews.

About SUNY Geneseo

SUNY Geneseo is highly selective and is consistently rated among the top public universities in the north by U.S. News & World Report. Located in the national historic landmark village of Geneseo, the residential campus overlooks the picturesque Genesee Valley, just 30 miles south of the major metropolitan area of Rochester and 70 miles east of Buffalo. SUNY Geneseo is a member of the Council of Public Liberal Arts Colleges, a national alliance of leading liberal arts colleges in the public sector.

Equal Employment Opportunity/Affirmative Action Employer

SUNY Geneseo is an Equal Opportunity/Affirmative Action employer, committed to recruiting, supporting and fostering a diverse community of outstanding faculty, staff and students. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability or protected veteran status. For our full non-discrimination statement, see:

Background Investigation Statement

All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at

Clery Statement

Applicants interested in positions may access the Annual Security Report( ASR ) for the College at The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at 585-245-5651.

NY State Executive Order 161

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

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Job Duties/Responsibilities

Job Duties/Responsibilities

Percentage Of Time 55%

Job Duty/ Responsibility

Coordinate student calling program – Phonathon

Manage data extraction and uploading to Vanilla Soft calling system and reporting

Manage calling calendar plotting out segment calling for the Fall and Spring season with appropriate scripts for each season

Hire and train callers and student managers

Monitor student callers and managers

Manage sequence calling

Manage the Spring and Fall calling sessions to secure contributions

Create segmented email scripts with the Advancement Content Marketing Director

Percentage Of Time 25%

Job Duty/ Responsibility

Student Giving Program

Recruit Gift co-chairs and core of student giving/senior gift committee members

Hold meetings to organize student giving initiatives

Support student giving events throughout the year

Manage student philanthropic initiatives that engages current students and trains them to be alumni leaders after graduation

Manage social media accounts for student giving and create social media content

Coordinate senior check presentation and senior donor celebration

Percentage Of Time 20%

Job Duty/ Responsibility

Support marketing and data initiatives

Assist ACMD with events and campaigns

Know the Vanilla Soft Software

Work in CRM to update alumni profiles

Manually enter pledges into CRM

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Do you have a Bachelor's Degree?
  • Yes

  • No

  • Are you available to work evenings?

  • Yes

  • No

    Applicant Documents

    Required Documents

  • Resume

  • Cover Letter/Letter of Application

    Optional Documents

  • Other Document