LEGOLAND 2023 Seasonal ROCstar in Goshen, New York
2023 Seasonal HERO
1 Legoland Blvd, Goshen, NY 10924
At LEGOLAND New York Resort Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
Pay starting at: $16.00 per hour
We are seeking a Seasonal ROCstar to join our Central Planning Team. This role trains across multiple departments to act as on the ground call out coverage for the resort in front facing customer service positions. Assignments will change daily and possibly throughout the day. The HERO Team's mission is to support all departments across the resort while delivering exceptional customer service along the way. This team is built to expand your potential and give you the superpower of multiskilling. This role reports to the Planning Manager and is a part of the Central Planning Team.
Flexible and enjoys multitasking, has a love of working with customers directly, has a willingness for change and has a desire to learn continually.
Â· As fun-loving as you are hard-working.
Â· An action-oriented problem solver, with strong verbal communication skills and high energy
Â· Highly motivated and able to contribute to a positive atmosphere that is fun, professional, productive and team oriented.
Â· Able to professionally interact with guests, co-workers and management.
Â· To cross train with multiple departments, maintain knowledge with refresher training and accept rotating positions throughout the day.
Â· To support the resort in various job functions throughout the day based on the need of staffing, and the flow of guests throughout the park.
Â· Potential departments you may assist include but are not limited to: Admissions, Attractions, Entertainment, Guest Excellence, Park Presentation, & Retail.
Â· Collaborate with department coordinators to ensure any staffing issues are met on a day-to-day basis.
Â· Performs other duties as assigned.
Friendly, outgoing personality
Ability to make a child's day memorable
Work as part of a team
Dependable and Responsible (after all our guests depend on you!)
Ability to work outdoors in any weather condition
Ability to stand/walk for long periods of time, and long distances
Flexible Availability around park hours (peak and nonpeak times)
Ability to work nights/weekends/holidays through agreed upon employment
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
Who We Are
We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!
Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won't come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com.