GROWMARK, Inc. Accounts Receivable and Credit Assistant - Seedway - Hall, NY in Hall, New York
Seedway* is headquartered in Hall, New York with branches in Pennsylvania, Florida, Vermont, Maine, and New York. Seedway has about 220 employees (including seasonal workers) and approximately 15,000 customers. The cooperative does business in farm, vegetable, and turf seed. Seedway is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.
PURPOSE AND SUMMARY STATEMENT*
Provides assistance to the Accounts Receivable and Credit Department by supporting day to day operations of the departments. This includes providing customer service, payment applications, assisting with credit applications, and clerical duties.
- ESSENTIAL JOB FUNCTIONS*
Accounts daily for cash and credit card receipts from customers and miscellaneous sources. Reconciles the accounts receivable/cash input to cash deposits in bank.
Ensures daily cash application to customer accounts, allowing correct discounts if applicable, and works with customers as necessary to ensure proper application of funds.
Resolves account discrepancies with customers, involving customer service personnel as necessary, and researches account history as needed.
Ensures that invoices, statements, and late notices are mailed in a timely manner. Communicates difficulties and invoicing errors to supervisor.
Processes customer refunds of credit balances.
Processes approved account adjustments including bad debt write-offs and service charge adjustments.
Periodically reviews accounts status, making collection calls and sending payment reminders. Updates information system as to account status and notifies company personnel as required.
Update and manage customer address book.
Maintains customer accounts and credit files. Release orders in system as required.
Prepares acknowledgement of credit review letters and credit granted to customer and Sales Manager.
- OTHER JOB FUNCTIONS*
May be required to run local errands as requested.
Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned.
Requires a high school diploma, or equivalent, and a minimum of one year of related work experience.
Proven ability to maintain confidentiality and a professional company image.
Demonstrates essential abilities including superior data entry skills, computer skills, detail oriented, collaboration, excellent communication skills, customer focus, decision making and skill development.
Must have and maintain a valid driver’s license and satisfactory driving record.
Must be able to work extended hours as necessary.
Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.
We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.