Job Information
Cornell Cooperative Extension Camp Clerk - Hamden, NY in Hamden, New York
This position will serve as an Assistant to the Registrar for 4-H Camp Shankitunk. 4-H Camp Shankitunk is a traditional summer camp located in Delhi, NY. 4-H Camp Shankitunk operates both a day camp program (ages 6-14) and an overnight program (ages 8-16) for youth in the summer and hires approximately 50-60 seasonal camp staff members. 4-H Camp Shankitunk is owned by Delaware County and operated by Cornell Cooperative Extension Delaware County.
The Office Assistant will assist with camper registration processes, including but not limited to responding to customer inquiries and requests; answering phone calls, emails, or written correspondence; assisting customers with the online registration process; following up to complete camper registration; managing waitlists; confirming registered sessions and providing additional information to families as needed. The Office Assistant works as a team member of the camp office staff and assists with the camp store and other assignments. This position, if available, may represent the organization at open houses, tabling events and community programs to promote the mission of the Cornell Cooperative Extension and 4-H Camp Shankitunk. This position will be required to work at the camp (Delhi) during the camp season (June – August). During the off season, the work location may be at the CCE of Delaware County main office (Hamden), if applicable.
Required Qualifications:
High School Diploma or equivalent education.
Ability to meet travel requirements associated with this position.
Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
Strong customer service skills and ability to multi-task.
Ability to work independently and meet deadlines.
Excellent organizational skills and attention to detail.
Proficiency with windows-based software including use of the internet and Microsoft Office Suite including Outlook, Word, PowerPoint, Publisher, Excel, and Access.
Ability to plan and organize personal work responsibilities according to priorities developed with immediate supervisor.
Ability to work with a high degree of integrity, sound professional judgment, and the ability to handle confidential and sensitive information.
Ability to follow oral and written instructions and assume responsibility with general guidelines and direction.
Ability to clearly communicate (speak, read, and write proficiently) in English.
Ability to communicate effectively through verbal, written and visual channels using traditional methods and educational tools, as well as electronic technology (e.g., video, audio, computers, etc.).
Ability to effectively participate in professional team efforts.
Ability and willingness to work with diverse audiences and maintain cultural sensitivity.
Ability to relate effectively to co-workers, advisors, community, and professional leaders.
Ability to work in a typical office environment which may include lifting, moving, and/or transporting office supplies, work related materials, and equipment with or without accommodation. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Preferred Qualifications:
Experience as Administrative Assistant.
Knowledge of Cornell Cooperative Extension’s mission and programs.
Knowledge of 4-H’s mission and positive youth development programming.
Knowledge of or experience in youth camping.
Experience with a multi-line phone system.
Position Responsibilities and Essential Functions
Administrative Management – 30%
Monitor the ongoing registration process to determine vacancies and closed sessions.
Manage waitlists to maximize camp enrollment.
Review and approve health forms.
Administrative Coordination/Operation – 65%
Serve as a frontline point of contact for parents and guardians who send their children to camp.
Maintain waitlists; inform families promptly when a vacancy appears.
Follow up with families to complete the registration process, including registration payments, required forms, and permissions.
Respond promptly and professionally to customer phone calls, emails, and written correspondence.
Be thoroughly familiar with and assist families with the online registration process.
Communicate with families to provide or obtain information as needed.
Provide general office support: answer phones; take messages; pick up/distribute mail; photocopying; collating; filing.
Assist with the administration of the camp store which may include but is not limited to: maintaining merchandise inventory levels, restocking from storage when supplies run low, processing camper/family purchases when the store is open, restocking the snack machine at least daily, submitting cash sales funds according to protocol in a timely fashion, and organizing and keeping the camp store clean.
Professional Improvement – 5%
In cooperation with Supervisor, jointly develop and pursue a professional development plan to increase competencies relative to position accountabilities and address changes and Association priorities.
Collaborate in activities that support Cornell Cooperative Extension and perform other duties as assigned.
Health and Safety – Applied to all duties and functions
Support the Association to maintain a safe working environment.
Be familiar with and follow applicable federal, state, and local regulations, Association health and safety policy/procedure/requirement, and standards.
Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
Health and Safety – Applied to all duties and functions.
Support the Association to maintain a safe working environment.
Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
EEO/EPO and Policy – Applied to all duties and functions.
Conduct all programming and activities in accordance with the Civil Rights Act, Title IX Rehabilitation, Americans with disabilities Act, and local state, and regional affirmative action plans.
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers, and the public.
Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
Represent Cornell Cooperative Extension to community leaders, colleagues, volunteers, members of Cornell University faculty and staff, government officials and the general public in a professional manner.
Be aware of, and adheres to, established Cornell Cooperative Extension Association of Delaware County policies, procedures, and Cornell Cooperative Extension Skills for Success.
Contribute to the overall success of the organization by performing all assigned duties in a professional, timely, and accurate manner.
At all times, act in a professional customer service manner including but not limited to business-like demeanor, tactful communications, cooperative, helpful, positive and receptive manner.
Position Details
This is a part-time, nonexempt, temporary position that will run from May 1st - August 30th. Compensation ranges from $16.00 - $20.00 per hour. Compensation is commensurate with experience, certifications, responsibilities, and availability.
The position will work at 4-H Camp Shankitunk in Delhi, NY. The standard work schedule is 20 hours per week Monday through Friday and will include Sunday camper check-in beginning June 30th - July 28th. There may be potential to work additional hours, if needed, and with prior approval. Meals may be available upon request. Age 21+ preferred. Background/experience in youth camping preferred.
Application Deadline
All applicants must apply online by close of day on March 1, 2024 to be considered for this position.
Please be sure to read the Notice to Applicants found on the Jobs with CCE page:
https://cals.cornell.edu/cornell-cooperative-extension/join-us/jobs
How To Apply: Applicants (including current employees of other Cornell Cooperative Extension Associations) must apply online through the APPLY button in this job posting. Current employees of Cornell Cooperative Extension Delaware County are considered internal applicants and must apply online through their Workday account which may be accessed here: http://workday.cornell.edu/ . For details on how to apply, visit: https://cals.cornell.edu/cornell-cooperative-extension/join-us/jobs/apply
Please submit resume, cover letter and references. Consider indicating in your application all information you feel would be helpful for selection committee members to know. Once the application is submitted you will NOT be able to change your submission or add attachments. Be sure that you have followed all directions and requirements listed in the job posting.
No relocation or employment visa sponsorship available.
Please contact Corrine Tompkins, CCE Delaware Camp Administrator, email crb222@cornell.edu with questions.
https://ccedelaware.org
Job Title:
Association Camp Temporary
Level:
TMP
Pay Rate Type:
Hourly
Company:
Contact Name:
Lori North
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are supportive of diversity are strongly encouraged to apply.
Notice to Applicants: Please read the required Notice to Applicants statement (https://cals.cornell.edu/cornell-cooperative-extension/join-us/jobs) . This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. As provided in New York State County Law Article 5, Section 224, the independent county and regional extension service associations are locally operated under the direction of Cornell University as agent for the State of New York. County and regional extension service association employees are employed by their association to engage in educational work and are not employees of Cornell University. Look for us on the web at cce.cornell.edu/.