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Colgate University Assistant Director of Financial Aid - Remote/Hybrid Flexibility in Hamilton, New York

Posting Details
Position Information

Job Category Professional/Administrative
Position Title Assistant Director of Financial Aid - Remote/Hybrid Flexibility
Full Time/Part Time Full Time
Division Admission and Financial Aid
Department Financial Aid
Hiring Wage/Salary Range $67,000 - $70,000
Determination
When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.
Benefits
Current Benefits
Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.
We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:Health and Wellness:
Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.Paid Time Off:
Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.Paid Family Leave:
After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.Continuing Education and Professional Development:
Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.
Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.
After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.
Department Statement
Colgate University supports access to quality education for students from all socioeconomic backgrounds by meeting 100% of demonstrated financial need. Students who qualify for the Colgate Commitment are packaged without loans. Institutional and Federal methodology are both used to evaluate aid applications for prospective and returning students. The Financial Aid team is focused on compliance, customer service, professionalism, and decision making to ensure students receive accurate, timely, and empathetic guidance on financial aid opportunities. Reporting to the Senior Associate Dean and Director of Financial Aid, the Assistant Director of Financial Aid is part of a collaborative team within the Division of Admission and Financial Aid. The Assistant Director provides leadership and support for the day-to-day operations of the Financial Aid Office.
Accountabilities
The Assistant Director participates in all aspects of financial aid administration and counseling, maintaining knowledge of federal and institutional financial aid regulations and requirements to ensure legal, fair, and consistent administration of federal, state, and institutional financial aid funds. The successful candidate will work closely with the Senior Associate Dean and Director of Financial Aid and the Financial Aid Leadership Team to implement financial aid policies, procedures, and initiatives which support the goals and objectives of the office and the university. Accountable for:
  • providing top level customer service, advice, and counseling to students and families as they make decisions about college planning and financing
  • exercising discretion and independent judgment in carrying out job responsibilities
  • strong attention to detail, ability to work independently to complete review of financial aid applications under a tight timeline, and accountable for meeting deadlines
  • assisting with system processes and functions including full utilization of PowerFAIDS to ensure compliance and enhance efficiency
  • assisting with writing and maintaining various financial aid publications
  • assisting in preparation of statistical, budget, and survey reports
  • participating in training to keep well-informed of financial aid regulations
Technical Competencies

Name Compliance
Description
Must have knowledge of federal financial aid regulations and requirements to ensure legal, fair, and consistent administration of federal student aid funds. Ability to oversee, maintain, and monitor a variety of federal student aid programs to successfully remain in compliance with regulations.
Name Need Analysis
Description
Demonstrated ability to bring new ideas and vision to file review, application of institutional methodology for need analysis, and institutional financial aid packaging policies. Thorough understanding of student financial aid eligibility, calculating awards, building student budgets, and federal/state/private aid management issues.
Name Managing FSA Funds
Description
Demonstrated proficiency in management of Federal Student Aid funds. Familiarity with consumer information requirements, administration of professional judgment, satisfactory academic progress, and Return of Title IV funds.
Name Technology
Description
Ability to make recommendations for technology updates and improvements to streamline business processes within the Financial Aid Office. Mastery of software programs necessary. Proficiency with federal student aid processing systems. Knowledge of a financial aid management system is required. Knowledge of PowerFAIDS is preferred.
Name Communication Skill
Description
Demonstrates effective written and oral communication skills. Ability to clearly explain the financial aid application process and financial aid eligibility. Shares information and seeks input from others. Adapts communication to diverse audiences.
Name Customer Service
Description
Demonstrated ability to provide exceptional customer service to internal and external constituents. Commitment to work within a diverse environment and interact openly with individuals of different backgrounds. Ability to handle sensitive, difficult, or emotional situations with patience and empathy. Must be able to work effectively under stressful situations and still maintain a cordial, positive and professional demeanor.
Name Professionalism
Description
Exceptional organizational skills, analytical skills, attention to detail, and ability to work in a deadline-driven environment. Ability to handle confidential matters with discretion. Protects private and confidential information.
Name Admission/Financial Aid
Description
Intermediate understanding of admission targets and markets. Ability to contribute to various admission strategies through timely preparation of financial aid packages and reports.
Behavioral Competencies

Name Personal Accountability for Results
Description
Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.
Name Effective Communication
Description
Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.
Name Problem Solving and Decision Making
Description
Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.
Name Change Management
Description
Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.
Name Leadership and Teamwork
Description
Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.
Name Creativity and Innovation
Description
Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.
Name Diversity and Inclusion
Description
Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.
Name Sustainability
Description
Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.
Requirements

Professional Experience/ Qualifications
  • Commitment to working within a diverse environment and interact collegially with students, faculty, staff, and visitors from different backgrounds on a daily basis
  • Highly developed interpersonal, problem-solving, and decision-making skills
  • Demonstrated ability to work independently and take initiative
  • Clear and effective communication skills, both oral and written, and a high comfort level with public speaking
  • Ability to read and interpret policies and/or regulatory guidance, and apply that knowledge to work performed
  • Demonstrated ability to work as a member of a team and collaborate with others
  • Experience managing confidential information with discretion
  • Exceptional organizational skills, analytical skills, attention to detail, and ability to work in a deadline-driven environment
  • Strong computer skills including proficiency with standard computer software programs, internet, and email; demonstrated ability to learn a variety of new technology
Preferred Qualifications
  • A minimum of two years' experience in a Financial Aid Office is desired
  • Knowledge of a financial aid management system (experience with PowerFAIDS is preferred)
  • Understanding of institutional methodology (IM) and need analysis
  • Experience using FSA Partner Connect (e.g. FPP, COD, NSLDS)
Education
  • Bachelor's degree or a combination of education and experience from which comparable experience is attained
  • Master's degree is preferred
Certifications
Physical Requirements
Other Information
In your cover letter, please detail any experience or familiarity you have with the following:
  • Work experience in an academic setting, higher education, accounting, or finance
  • Experience working with datasets and/or performing complex calculations and/or basic accounting skills
  • Experience making administrative decisions and independent judgments
  • Meeting deadlines, prioritizing tasks, and managing multiple projects efficiently with attention to detail
  • Customer service background includes the ability to analyze and solve student/customer problems and offer solutions
  • Experience managing confidential information
Posting Detail Information

Requisition Number 2024S072Posting
Temporary No
Work Schedule
Weekdays.
Occasional evening or weekend work may be required to meet the needs of the department.Position may provide for the opportunity to work remotely from CT, GA, MA, MD, NJ, NY, OH, PA, RI, VA, and TX without relocation. Work requires collaboration with other team members during standard business hours and may be required, on occasion, to report to our Hamilton, NY campus. Remote arrangements such as this are reviewed annually.
Job Open Date 09/12/2024
Job Close Date
Open Until Filled Yes
Special Instructions Summary
EEO Statement
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws or Executive Orders.
Clery Act
CAMPUS CRIME REPORTING AND STATISTICS

The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.
Supplemental Questions

Required fields are indicated with an asterisk ().

  1. Are you currently a Colgate employee?
    • Yes
    • No
  2. Have you ever been a Colgate employee?
    • Yes
    • No
  3. Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?
    • Yes
    • No
  4. Are you at least 18 years of age?
    • Yes
    • No
  5. * Please let us know how you heard about this position.
    • Albany Times Union
    • Binghamton Press & Sun
    • BlackCoachesinSports
    • Careerbuilders.com
    • Cazenovia Republican
    • Centralnewyorkhelpwanted.com
    • Chronicle of Higher Education
    • Chronicle of Philanthropy
    • Colgate Employee
    • Colgate Website
    • CoSIDA
    • Diverse Issues of Higher Education
    • HERC (Upstate New York HERC)
    • HigherEdJobs.com
    • Indeed.com
    • InsideHigherEd.com
    • LinkedIn
    • Mid-York Weekly
    • NACWA
    • naviGATE
    • NCAA News
    • Norwich Evening Sun
    • Oneida Daily Dispatch
    • Sherburne News
    • Studentaffairs.com
    • Syracuse Post Standard
    • Utica Observer Dispatch
    • Waterville Times
    • WomenLeadersinCollegeSports.com
    • Other
  6. If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

    It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

    Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly

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