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Colgate University Assistant Director of Recreation - Facility Operations and Membership Services in Hamilton, New York

Posting Details

Position Information

Job Category

Position Title
Assistant Director of Recreation - Facility Operations and Membership Services

Full Time/Part Time
Full Time


Trudy Fitness Center

Department Statement
Colgate University Division of Physical Education, Recreation & Athletics (PERA) seeks to be a welcoming and diverse association of students, coaches, staff, alumni, and fans in which all people are treated equitably and respectfully, and can contribute fully to our success; we share common goals, we affirm open communication and civility, we honor the sacredness of each person, we accept responsibility to act for the common good, we care for and serve one another, and we honor our history while celebrating our evolution; and, we strive to consistently perform at the upper range of our potential, to get better every day with a goal to win - to win in competition, in the classroom, in the community and in the lives of every member of the Colgate Community.

Under the supervision of the Senior Director of Recreation and Chair of Physical Education, the Assistant Director will provide leadership and oversight of all aspects of recreational facilities and member services within the Department of Recreation and Physical Education.

The Assistant Director is responsible for the effective organization, management, administration, and supervision of all aspects of Colgate University's recreational facilities and member services including the following:
Huntington Gymnasium (recreational courts and fitness/dance studios),
Huntington Equipment and Member Services,
Trudy Fitness Center,
Lineberry Pool,
Trap Range,
Academy Rugby Field,
Whitnall Field,
Glendening Boathouse, and
Bewkes Waterfront Recreation Center

Responsible for the day-to-day operations of facility membership services ("Huntington Cage"). This includes memberships to the Huntington Recreation Center, Trudy Fitness Center, and Lineberry Pool.

Accountabilities include:
Providing fair and accurate input to VP/Director of Athletics regarding employment status and ability to coordinate with Human Resources regarding contractual agreement, when applicable (hire, promotion, salary increases, termination) of full-time recreation attendants (two bargaining unit employees).
Evaluation, development, and continued professional growth of direct reports, both full-time and part-time.
Effective hiring, supervision, training, and scheduling of part-time and student staff.
Accurate and timely payroll submission and approval for all staff.
Accurate record-keeping and accounting of all relevant aspects of facility operations.
Developing and maintaining optimal sales policies and pricing.
Accurate and timely deposits of all money.
Effective oversight of all core operational tasks (e.g. membership card production, locker room rentals, and laundry service sign-ups, communication) with members and the broader community.

Responsible for the day-to-day operations and effective management of the Trudy Fitness Center and fitness programs to include the following accountabilities:
Ensure card swipe program and patron access function properly.
Determine hours of operation, equipment maintenance, and optimizing investments in equipment.
Ensure positive relationships with key vendors.
Ensure vendors perform up to expected standards.
Ensure accurate purchase and service records.
Ensure positive customer services and relations.
Effective safety/risk management program and procedures for emergency care of participants;schedule training/certification classes in CPR/First Aid for employees;
conduct safety inspections of facilities and activities.

Responsible for oversight of the Personal Training Program, including:
Effective hiring, supervision, training, and scheduling of personal trainers.
Effective management and supervision of payroll for all trainers.
Ensure all personal training requests are filled and clients are appropriately matched with a personal trainer on staff.
Ensure payments are received and processed correctly for services.
Ensure client paperwork/waivers are completed prior to training.
Effective evaluation of trainers and ensuring they complete all paid training sessions with their respective client.
Responsible for effective marketing and promotion of the personal training program through print, online and social media avenues.

Responsible for assisting the Director of Recreation for Programming & Marketing with recreational fitness programming, including:
group exercise class scheduling.
Focus on Fitness (Employee Group Exercise program)
fitness center orientations scheduling and instruction
effective implementation and oversight of annual physical activity promotion programs (i.e. 'gate fit challenge and Empower Hour).

Responsible for the day-to-day operations and execution of specific operational tasks for Lineberry Natatorium. Accountabilities include:
Effective recruiting, hiring, training, evaluating, payroll, and management of the pool monitor staff and lifeguard staff.
Determine hours of operation, facility/equipment maintenance, and optimizing investments in the facilities.
Ensure the facility and staffing are operating in compliance with NY State Department of Health and Colgate Environmental Health and Safety.
Maintaining records and paperwork as required for pool operation safety.
Ensure facility maintenance and safety concerns are reported in a timely manner.
Successful troubleshooting during events and open pool hours.
Act as liaison with on-campus departments (i.e. Parking Services, Campus Safety, Facilities Management, Custodial Services, Concessions, Special Events, Catering, Risk Management, etc.) to coordinate event/rental logistics.

Effective set-up/breakdown for all events, as assigned.

Responsible for the effective management and operations of seasonal recreational facilities including Glendening Boathouse, Bewkes Waterfront Rec Center, Trap Range, and Open Skate at Class of '65 Arena.
Effective hiring, supervision, training, and scheduling of part-time and student staff.
Effective establishment of facility schedules and communication of hours of operation to the campus community.

Ensure proper risk management for facilities and corresponding programs.

Responsible for maintaining operations budget for each recreation facility. Exercises independent discretion on all purchases and budgetary decisions for all recreational facility budgets.

Responsible for setting and meeting income targets for recreation facility membership and personal training sales.

Independent and unchallengeable decision-making regarding all student and adult participation in recreation facilities and activities.

Create and implement risk management policies and procedures for all recreation and physical education facilities. Effectively communicate all changes to staff and students, as needed.

Exercise independent judgment and discretion for all programming areas.

Ensure ongoing participation data is properly recorded and incorporated into annual reports.

Accountable for maintaining personal compliance with all relevant governing bodies including:
specific conference
athletic department
university policies

Division of Physical Education, Recreation & Athletics Vision:
To be an inclusive community of competitive excellence

Athletics Department Values:
Thoughtful - Careful, reasoned, inclusive thinking
Driven - Relentless, energetic, focused pursuit of courageous goal
Enthusiastic - Passionate, positive, fun presence
Cohesive - Close-knit, collaborative, consistent teamwork
Bold - Creative, resourceful, fearless winners

This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.

Technical Competencies

Managerial Skills

Demonstrated ability to fairly and accurately assess employee performance in accordance with university practices.
Demonstrated understanding of federal and state regulations, as they apply to the university policies and guidelines related to human resources sufficient to effectively select new employees, recommend pay actions, determine employment status and initiate or approve employee changes in status.
Demonstrated ability to select, develop and retain high-performing work teams.
Demonstrated ability to develop employee skills, performance, and behaviors.
Demonstrated ability to effectively coach and communicate with employees on issues of pay, performance, and development.

Acquatics Operations

Demonstrated knowledge and ability to manage the day-to-day operations of recreational aquatics facilities in compliance with the DOH and EHS.
Proven understanding of aquatics trends and best practices in pool management.
Demonstrated experience hiring, training, and evaluating lifeguards.
Demonstrated ability to manage aquatic events.

Facility Operations

Demonstrated ability to manage the day-to-day operations of a recreation and fitness facility. This includes facility supervision, staff hiring and scheduling, equipment maintenance, cleaning schedules and hours of operations.
Proven understanding of the fitness industry trends and equipment.
Demonstrated ability to manage risk associated with a fitness center facility and respective equipment within the facility.

Student Development

Demonstrated ability to work with a diverse population of students as an employee supervisor.
Demonstrated knowledge and skills in managing and developing student employees and ensuring positive working relationships with students.

Wellness and Fitness Programming

Proven track record of creating, implementing, and evaluating fitness and wellness programs for a college campus. This includes scheduling group exercise classes, fitness workshops/seminars, incentive programs, and employee-specific exercise promotion programs.
One should have experience and knowledge in best practices in exercise promotion and programming.
Knowledge of marketing strategies and planning.

Budget Management

Demonstrated ability to manage a facility and programing budget.

Behavioral Competencies

Personal Accountability for Results

Takes responsibility for decisions, performance, and outcomes;
Behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Effective Communication

Demonstrates effective written and oral communication skills;
Shares information and seeks input from others;
Adapts communication to diverse audiences;
Protects private and confidential information.

Problem-Solving and Decision-Making

Analyzes and prioritizes situations to identify and solve problems;
Generates solutions to improve efficiency and quality;
Involves others in solving problems and making decisions;
Factors organizational goals into decisions;
Makes clear, transparent, and timely decisions.

Change Management

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance;
Understands the long-term direction of the university and can relate this to departmental area;
Adapts to new methodologies; identifies and acts on areas where change is appropriate.

Leadership and Teamwork

Applies skills and knowledge to provide a climate to achieve departmental and organizational success;
Balances individual and department goals;
Helps others perform at their best;
Builds productive relationships to enhance individual and organizational effectiveness;
Treats others with respect;
Resolves conflicts among team members.

Creativity and Innovation

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level;
Critically assesses the effectiveness of new initiatives.

Diversity and Inclusion

Demonstrates respect for people and their differences;
Understands the benefits of a diverse workforce;
Earns the trust and respect of others;
Includes and welcomes others;
Works to understand the perspective of others;
Promotes opportunities to experience diversity within our community.


Understands the impact of decision-making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus;
Supports and advances the university's sustainability initiatives;
Influences others to use sustainable practices.


Professional Experience/ Qualifications
Two (2) years of experience in recreational facilities or a related field.
Experience with aquatic facility supervision, including lifeguard certification (or ability to acquire in first month) is required.
Candidates should possess excellent communication and collaboration skills, attention to detail, and proficiency in managing multiple projects simultaneously.
Candidates must have the sensitivity and ability to work with college-age students, advise staff, develop and implement programs, produce effective outcomes, work effectively both individually and with groups, use independent judgment, and display decision-making ability.
Flexibility to adjust work schedules to meet the needs of students, staff, and facilities is necessary and will require attendance at evening and weekend events.
Previous experience of successful supervision of others.

Preferred Qualifications
Bachelor's degree
Four (4) or more years of recreational facility management and increasing supervisory experience
Certified Personal Trainer or Group Fitness certification.
Lifeguard Management and/or Water Safety Instructor certification

Associate's degree or equivalent combination of education and experience

A current valid driver's license, in accordance with the University's Driver Safety and Motor Vehicle Use Policy is required.

Physical Requirements

Other Information
Colgate University is committed to the principle of institutional control in administering its athletics program in a manner consistent with the NCAA, ECAC, and Patriot League rules. Each individual involved in the athletics division is obligated to maintain competency and knowledge of the rules, to act within his or her realm of responsibility in full compliance with the governing legislation, and to report any violation of NCAA, ECAC or Patriot League rules of which he or she is aware. Should a situation warrant further investigation, you have an affirmative obligation to cooperate full in the infractions process, including the investigation and adjudication of a case. The failure to do so can be grounds for your termination with cause.

Posting Detail Information

Requisition Number


Work Schedule
Weekdays with occasional evenings and weekends.

Job Open Date

Job Close Date

Open Until Filled

Special Instructions Summary

EEO Statement

Clery Act
The Campus Safety Department will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at . You may also access the report from the Campus Safety web page at: .

Supplemental Questions

Required fields are indicated with an asterisk (\*).

Are you currently a Colgate employee?



Have you ever been a Colgate employee?



Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?



Are you at least 18 years of age?



Please let us know how you heard about this position.

Albany Times Union

Binghamton Press & Sun


Cazenovia Republican

Chronicle of Higher Education

Chronicle of Philanthropy

Colgate Employee

Colgate Website


Diverse Issues of Higher Education

HERC (Upstate New York HERC)


Mid-York Weekly




Norwich Evening Sun

Oneida Daily Dispatch

Sherburne News

Syracuse Post Standard

Utica Observer Dispatch

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If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.

(Open Ended Question)

Applicant Documents

Required Documents


Cover Letter

Optional Documents

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.