New York Seasonal Jobs

Job Information

Mallinckrodt Pharmaceuticals Director, Quality Operations in Hobart, New York

Job Title

Director, Quality Operations


JR000012897 Director, Quality Operations (Open)


Hobart, NY (Pharma) - USA036

Additional Locations

Hobart, NY

Job Description


The Director, Quality Operations is responsible for a broad range of duties/functions that includes a large organization and plant quality, training and site level regulatory affairs. This responsibility spans the entirety of the company’s finished dosage business. In this regard, this positon is ultimately responsible for all quality functions at the Hobart Plant, Regulatory Affairs for API, and the Distribuiton Center which supports the Specialty Generics Business.

Hobart Plant Quality

Responsible for establishing and maintaining quality systems, policies, processes, procedures and controls ensuring that performance and quality of products conform to established standards and agency guidelines to ensure customer satisfaction. Provide expertise and guidance in interpreting domestic and international regulations, agency guidelines and internal policies to assure compliance. This role serves as liaison between the company and the various governmental agencies and hosts all compliance dignitaries and regulatory inspections. This role will work directly with operating entities to ensure that inspections and audits are conducted on a continuing basis as specified to enforce requirements and meet specifications.

Establish and ensure appropriate Quality Systems are implemented and maintained, including ongoing data analysis of product and process outputs to ensure early detection and response to quality concerns, and prevention of quality issues. Establish and ensure compliance with cGMPs, good housekeeping practices, employee hygiene and equipment sanitation; analyze plant error, salvage, spoilage reports and process statistics for significant findings and conclusions; work with Research and Development during new product start-ups, and establish key checkpoints for new products and processes

Site Regulatory Affairs

Directs the support and development submissions for any Changes being effected and prior approval supplements for all products in the Hobart portfolio. This includes product registration, progress reports, supplements, amendments, and/or periodic reports. Provides strategic product direction to teams on interaction and negotiates evidence with regulatory agencies. Interacts and negotiates with regulatory agency personnel in order to manage field alerts and other field related actions. This role manages the team that serves as regulatory representative to marketing or research project teams and government regulatory agencies. This group provides advice to development and/or marketing teams on manufacturing changes, line extensions, technical labeling, appropriate regulations and interpretations. Coordinates, reviews, and may prepare reports for submission.


Hobart Quality Department

  • Manages all aspects of plant Quality Systems including, CAPA, Supplier Quality, Change Control, in-process Quality Assurance, Quality Control, complaint management and validation functions.

  • Support an aggressive Quality program which instills personal accountability for accuracy, consistency and completeness for all operations and departments according to site and corporate policies. Create and maintain an environment of excellence, world-class quality and continuous improvement throughout the entire plant.

  • Responsible to make fact-based, scientifically sound, quality decisions regarding products manufactured at the facility. These decisions must be made within the requirements of cGMPs and applicable regulatory/industry guidance documents.

  • Manage approval or rejection of starting materials, packaging materials, and intermediate, bulk and finished products per the appropriate regulations and documents.

  • Ensure the evaluation of batch records and that all necessary testing is carried out.

  • Approve specifications, sampling instructions, test methods and other QC procedures.

  • Ensure the authorization of all controlled documents, including records retention.

  • Ensure the monitoring and control of the manufacturing and Quality Control environments.

  • Ensure compliance with cGMP standards.

  • Ensure the appropriate process, equipment and facility validations meet expectations for validations, process capability, corrective actions and general compliance both for Corporate and for applicable regulatory agencies.

  • Coach and develop the team to High Performance while fostering a culture of team ownership.

  • Ensure team compliance with all policies, procedures and site/company regulations.

  • Set clear vision by ensuring goals and objectives are aligned with site strategies and managing each team member’s performance management.

  • Exhibit accountability and responsibility for an area or process in order to affect change and lead efforts and ideas to completion.

  • Provide leadership for employee relations through effective communications, coaching, training and development and eliminate roadblocks in order for the team to move forward.

  • Supply the highest level of internal and external customer service while having the ability to diplomatically challenge established procedures and systems.

  • Lead team in continuous improvement activities and take control when faced with adversity while incorporating team input.

  • Ensure proper maintenance and cleanliness of the department, premises and equipment.

  • Measure and communicate team’s progress against individual, team and site goals and Key Performance Indicators (KPI’s).

  • Lead and/or support investigations. Author, approve and/review area quality and safety exceptions and investigation reports. Ensure on-time completion of all corrective action items assigned to area.

  • Verify, review and make appropriate changes if needed, to any controlled document pertinent to area of responsibility.

  • Identify opportunities to reduce costs, reduce risk and improve service.

Regulatory Affairs

  • Ensures proper CBE/PAS submissions for changes to approved ANDAs are completed

  • This includes supporting the team to comply with the regulatory requirements

  • Drafting submission documents and proposing regulatory strategy

  • Addressing FDA deficiencies

  • Maintenance of business with the FDA

  • Change controls/regulatory strategy and amendment filing as required

  • Annual updates for all of the approved products

  • Addressing regulatory questions from customers

  • Responsbile for the complaint investigation and collaboration with product monitoring to manage field issues .

  • Provide regualtory oversight that is complaint, aligned with Speicalty Generics Business strategy and patient focused


  • Budget creation and management for Quality Departments (>$10MM).

  • Defines requirements of department personnel and works with Human Resources to hire such personnel.

  • Acts as subject matter expert and lead with internal and external regulatory inspections and audits of manufacturing sites in the area of Quality Systems, Regulatory Affairs, and Training.

  • Interfaces with FDA and regulatory agencies outsite the US for events that include but are not limited to: manufacturing site inspections, Field Actions, and Recalls.

  • Perform other duties as assigned.



Bachelor's degree in chemistry, microbiology or similar life sciences or technical field such as engineering, mathematics, etc.


  • Minimum of 15 years of pharmacuetical industry experience in a Quality Assurance and/or Regulatory Affairs function including experience in manufacturing and control of solid dosage form drug products and bulk drug substances,

  • Minimum 10 years managerial experience in a pharmaceutial quality/regulatory affairs environment.

Preferred Skills/Qualifications:

  • Previous experience serving as a pharmaceutical manufacturing site leader of a significant quality function (Total Plant population >500 persons, Quality Function >100 persons).

  • Exceptional oral and written communication skills. Strong managerial and excellent negotiating skills in order to obtain balanced results from direct and indirect reports.

  • Knowledge of FDA and International regulations and guidances in the area of Quality Systems for pharmaceutical products and medical devices.

  • Experience interacting with regulatory agencies such as the FDA and EU regulatory bodies as an inspection host.

  • Strong patient and customer focus.


  • Strong writing skills to effectively communicate technical/clinical information to others.

  • Ability to use various software programs (Word, Excel, Power Point, Access) and a willingness to expand and increase these competencies.

  • Superior verbal communication skills including impeccable telephone etiquette.

  • Scientific literature searching and evaluation skills.


This position reports to Vice-President Quality. This position will have several direct reports which can include the leaders of the HOBART Site Quality Management,. This position will have frequent communication and working relationships with USA manufacturing plant management and QA/RA personnel as well as all senior leaders of the organization.

The Director, Government Affairs & Advocacy - Specialty Generics, will have dotted line reporting relationship to the Director, Quality & Regulatory Affairs.

Contact with regulatory authorities, state, federal and international is common.


This Position works primarily in an office environment. Ability to sit for long periods of time and lifting of up to 10 pounds may occasionally be required. Will require occasional periods in the manufacturing areas and walking throughout the plants. Manufacturing areas are not climate controlled. During summer months, building exhaust fans provide ventilation but remain warm. When in manufacturing areas, PPE is required to be worn

Approximately 10 to 15% travel (mainly domestic, but some international) will be required for manufacturing site visits and off-site business meetings and professiona training seminars and conference.


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.


Mallinckrodt is a global specialty p harmaceutical business that develops, manufactures, markets and distributes specialty pharmaceutical products. Areas of focus include therapeutic drugs for autoimmune and rare disease specialty areas like neurology, rheumatology, nephrology, ophthalmology and pulmonology; immunotherapy and neonatal respiratory critical care therapies; and analgesics and central nervous system drugs. The company's core strengths include the acquisition and management of highly regulated raw materials; deep regulatory expertise; and specialized chemistry, formulation and manufacturing capabilities. The company's Specialty Brands segment includes branded medicines; its Specialty Generics segment includes specialty generic drugs, active pharmaceutical ingredients and external manufacturing.

To learn more about Mallinckrodt, visit

Mallinckrodt Pharmaceuticals (“the Company”) maintains a continuing policy of non-discrimination in employment. The Company is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon age, ancestry, color, religious creed (including religious dress and grooming practices), disability (mental and physical), marital status, medical condition, genetic information, military and veteran status, national origin (including language use restrictions), political activities or affiliation, race, sex (including pregnancy, child birth, breastfeeding and medical conditions related to pregnancy, child birth or breastfeeding), gender, gender identity and gender expression, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations on every location in which the company has facilities. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Mallinckrodt Pharmaceuticals is required to report certain payments or transfers of value (such as expense reimbursement, meals, transportation) made to U.S.-licensed healthcare professionals in compliance with the federal Physician Payment Sunshine Act (i.e. Open Payments) and certain state laws.