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Vail Resorts Director of Food & Beverage in Hunter, New York

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

  • MORE employee discounts on lodging, food, gear, and mountain shuttles

  • 401(k) Retirement Plan

  • Employee Assistance Program

  • Excellent training and professional development

  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

  • Free ski passes for dependents

  • Critical Illness and Accident plans

Job Specifications:

  • Outlet: Hunter Mountain

  • Shift & Schedule Availability: Year Round / Full Time

  • The budgeted range starts at $89,100 - $121,305 + annual bonus + equity. Actual pay will be adjusted based on experience.

Job Summary:

The Director of Food & Beverage (F&B) will lead the Mountain Dining Division for Hunter – encompassing 13 outlets on and off the mountain, spanning quick-service, full-service, and banquet style offerings. This position requires a broad-based business leader with responsibility for revenue, profit, safety/compliance, Elevated guest service, and aiding our strategic Commitment to Zero sustainability programs. This leader is a vital member of Hunter’s Resort Senior Leadership Team, reporting directly to the GM/VP. As a leader in Vail Resorts, the Director will also be a key member of cross-functional teams and initiatives in partnership with corporate functions including a centralized Food and Beverage Support Team, Procurement, and Health & Safety.

The ideal candidate will have a senior level of experience demonstrating revenue and profit business acumen, operations management, and a passion for team leadership across multiple food and beverage units, as well as a strong ability to develop relationships with key business partners and other functional groups. We also desire candidates that have strong ability to execute with agility and are able to bring the resort brand vision to life through local experiences and unparalleled guest experience hospitality. Most importantly we are looking for individuals who will be strategic and solutions-oriented to elevate Vail Resorts.

Job Responsibilities:

  • Responsible for overall planning and operation management of Hunter’s Mountain Dining division and maintaining a high standard of quality and service to maximize the guest experience and support the resort brand.

  • Responsible for recruiting, developing, and leading high-performance teams in a hospitality setting, contributing to Vail Resorts focus on overall talent development and employee engagement. Partner with HR and Finance on recruiting and hiring/workforce planning to reach desired staffing levels and talent development in order to achieve revenue and service goals, and employee development.

  • Builds and develops a management and operations teams that are aligned with resort goals, and company culture.

  • Identify trends with guest feedback and continuously improve the resort’s Net Promotor Score and other guest satisfaction indicators.

  • Manage the revenue and profit goals of all the resort’s on-mountain dining establishments from quick service to full-service restaurants, outdoor grills, bars and beverage programs. Responsible for financial results in all dining outlets, maximizing revenue, managing cost of sales, full-time and part-time labor, and expenses to achieve overall contribution margin goals.

  • Work as a member of the resort's Senior Leadership Team to drive a high-quality resort experience, continuous improvement, and best practices collaborating with resort departments and across the company.

  • Monitor and continuously improve compliance, standard operating procedures, health & safety, waste management, inventory and related operations in our on-mountain restaurant group.

  • Ensures that operations are enforcing all sanitation, health regulations and safety practices, complying with labor laws, complying with state liquor laws, adhering to company policies, procedures, and submitting monthly inventory and compliance reports.

  • Ensures the Mountain Dining department is leading the charge in regard to diverting waste to landfill and environmental initiatives.

  • Provide strategic inputs for development of menus, portion, ingredients, and related culinary functions; help develop pricing in partnership with other departments.

  • Responsible for day-to-day maintenance and operations of all Mountain Dining facilities to meet standards for safety, cleanliness and overall appearance of our on-mountain

  • Help craft longer term business strategies and prioritize capital improvement projects in partnership with cross-functional department leaders.

  • Other duties as assigned.

Job Qualifications:

  • Bachelor's Degree, or equivalent work experience

  • Extensive management experience in complex mountain resort, hospitality, F&B, hotel management, or related service environments.

  • Strong business and financial acumen across revenue, costs, and profit management in a dynamic environment.

  • High ‘servant leadership’ attributes and track record driving both guest service delivery and employee development.

  • Strong learning agility; enjoys and excels in environments where he/she must tackle and solve new and increasingly complex strategic business challenges.

  • High ambition to contribute, professionally grow, and help elevate Vail Resorts.

  • Lead a culture of inclusivity for both employees and guests.

  • Strong collaboration skills both for the local resort teams and with corporate departments in a matrix-management structure

  • Relevant experiences in managing to health/safety/environmental regulations and company policies in an operations environment.

  • The ability to provide innovation and leadership throughout change management scenarios.

  • High level of emotional intelligence and self-awareness.

  • Ability to operate at a senior level with both a strategic and operational mindset

The expected pay range is $89,100 - $121,305 + annual bonus + equity. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 500010

Reference Date: 02/06/2024

Job Code Function: F&B Support