Vail Resorts In Person Hiring Event - Lift Operator, Product Sales, Housekeeping, Retail, Rental Tech - 1/19/2021 in Hunter, New York
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Hunter Mountain is operating an in person hiring event on January 19, 2021 in order to hire Lift Operators, Product Sales Agents, Retail Sales, Rental Technician, and Housekeepers (job descriptions below). The event will take place from 2pm - 6pm at the Snowtubing Park.
As part of Vail Resorts, all Mount Snow employees receive a FREE ski pass providing access to all of our 34 iconic ski resorts across North America. Employees and dependents can ski anytime, including weekends, with no reservations required (with the exception of possible blackout days if limited terrain is open).
Please complete your application so that we can process your information into our hiring system and begin your journey to becoming a Vail Resorts team member. If needed, instructions and assistance to complete your application will be provided on the day of the hiring event.
It is required that you wear a mask that covers your nose and mouth while onsite at our resort, whether inside or outside.
If you are ok with getting hired remotely and can start sooner than the date of this hiring fair, or are interested in a role other than what is listed below, please visit jobs.vailresortscareers.com to complete an online application for the specific role and one of our team members will contact you to process your application.
Job Descriptions for roles available:
Lift Operator: is the copilot, concierge and safety engineer of a multi-million dollar machine. You are responsible for the safe, friendly and efficient travel of our guests and fellow teammates as they navigate premier terrain. Make our guests feel welcomed by joining our team as a Lift Operator!
Responsibilities Include, but are not limited to:
Monitor the operation of the lift continually and notify the appropriate personnel of any problems or unusual conditions
Maintain a safe work area, i.e., ramp heights, tools stored, mazes set up etc.
Adhere to all ski/ride policies, i.e., Responsibility Code, designated trails, skiing/riding on and off the clock etc.
Pleasantly greet, make eye contact, listen to and respond appropriately to every guest’s needs and or questions, in person, outside of the lift building
Actively and efficiently perform maze control
Abides by operating procedures, i.e., opening procedures, downloading procedures, last chair protocol, etc.
Follow and perform all company and departmental policies and procedures i.e., punctuality, attendance, dress and grooming standards, etc.
Ensure recycled materials are disposed of properly
Help to preserve our natural environment
Help guests and fellow teammates enjoy their time on the mountain
Remember that fun is our product- create fun, enjoy your work and share the contagious spirit
Must be able to stand outside in inclement weather for long periods of time
May lift up to 100 lbs., assistance is available for heavy lifting.
Must be able to make quick decisions regarding safety.
Must be able to maintain control and rational demeanor in emotionally charged situations involving guests and/or employees.
Must be able to work weekends and holidays as needed
Product Sales Agent:
Responsibilities Include (but are not limited to):
Provide EXCEPTIONAL guest service
Accurately and efficiently process lift access products, activity products, and/or ski school products while capturing guest data.
Make suitable product recommendations to meet guest needs and business objectives.
Handle high volumes of customer interaction while delivering exceptional service; internal & external.
Assist and follow through with resolution of guest complaints, concerns and suggestions.
Perform daily sales and closing procedures and be held responsible for your end of day point of sale audit.
Multi-task - interact with guests and perform computer sales functions at the same time.
Create a fun and professional work environment.
Follow company/department policies and procedures.
Participate in resort and departmental trainings as required.
Be willing to cross-train and work in all areas/locations of PSS as required.
Take initiative to perform “out of the box” duties/actions for internal and external guests.
Perform other duties as appropriate.
Passionate about guest service and the hospitality/ski industry.
Comfortable requesting guest information during every transaction.
Punctual and can start work at 7:30am each morning.
Possesses exceptional guest relations and communication skills.
Has an enthusiastic and outgoing personality.
Proficient on Microsoft applications and/or POS software.
Able to communicate fluently and effectively in English.
Able to retain a high volume of information to answer questions about all resort products.
Quick to learn and adjust to product and pricing changes.
Possesses strong organizational and teamwork skills.
Able to develop a quick rapport with internal and external guests.
Able to stay calm and perform well in busy and stressful situations.
At least 16 years of age.
Retail Sales Associate:
Resposibilities include (but are not limited to):
Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
Stocks shelves, counters, or tables with merchandise
Promote parts and accessories purchases
Previous retail sales and customer service experience
HS Diploma or GED Equivalent
Passion for Skiing and/or Snowboarding
Maintain a working knowledge of Alpine Ski & Snowboard products and trends within the industry
Commitment to providing excellent customer service
Ability to communicate fluently with co-workers and guests in accurate spoken and written English
Basic computer skills
Ability to work a flexible schedule; including nights, holidays and weekends
Resposibilities include (but are not limited to):
Enthusiastically engage with every guest to ensure that they feel: welcome, relaxed, comfortable and important
Keep pace in a high energy, extremely fast environment
Efficiently and accurately fit/adjust skis, boots, boards and bindings for rental check-out and return
Follow all company standards in regards safety protocol and rental contract completion
Move with a sense of urgency and complete all tasks in a timely manner
Be able to kneel and stand repeatedly as well as be able to be on your feet all day
Be able to lift 30 pounds
Excellent communication skills
Consistently positive attitude
Snowsports experience (highly preferred)
Retail/hospitality experience (preferred)
Responsibilities include (but are not limited to):
Maintains a friendly and courteous demeanor at all times.
Washes shower walls and tub, cleans toilet, cleans mirrors, sinks and walls in order to have clean and sanitary guest restrooms.
Washes all hard floor areas by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
Operate vacuums weighing up to 35lbs., and lift/move heavy furniture
Replaces towels, soaps and all room amenities
Performs other duties as assigned, requested or deemed necessary by management.
Plus there are some great perks new Vail Resorts Housekeeping Staff can enjoy!
Complete training and orientation
Unique benefits including transportation, retail, food, and lodging discounts.
Low-cost employee housing available
Previous housekeeping experience in hotels or condos - Preferred
Able to lift up to 50 lbs. - Required
Able to stand for long periods of time in excess of 2 hours without sitting.
Basic communication in English- Preferred
High school diploma – Preferred
Benefits for all positions include:
Free Ski passes for employees and dependents
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food, gear and mountain shuttles
Discounted bike haul & golf
Medical, Dental, and Vision plans (full-time positions)
401(k) Retirement Plan
Excellent training and professional development
As a premier, world-class resort in the Catskills, guests at Hunter Mountain can expect the ultimate ski experience with service to match. Join us and become a part of a team who takes pride in providing the best of what the mountain has to offer. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 279571
- Vail Resorts Jobs