Reliance Heating and Cooling Service Manager / Dispatcher in Islandia, New York
One of the most rapidly growing mechanical services organizations on Long Island is seeking a seasoned Service Manager / Dispatcher with 3 years minimum experience in HVACR commercial service. Our ideal candidate will be well versed in HVACR, dispatching, and overall service management. Must be a self-starter, independent, and a forward thinker with excellent communication and people skills. He/she must be goal and schedule oriented, safety conscious and extremely organized. This person needs to excel in dispute resolution and be a multi-tasking, problem solver. He/she must be capable of managing office staff and convey comfort and authority around personnel.
The Service Manager is responsible for managing, and performing all necessary tasks to ensure successful day-to-day operations of flourishing HVACR company
Key responsibilities include:
Running day-to-day operations of Service Department
Writing proposals, scheduling technicians, placing and following up on equipment orders
Estimating costs, developing budgets
Assessing risks and avoiding them for oneself and team
Building comprehensive material lists and ensuring procurement
Supervising and being accountable for the craftsmanship and productivity of technicians
Setting goals for self and team and holding all accountable
Weekend availability a must
Preferred 5-10 years experience in HVACR industry.
Ability to treat sensitive information with the highest level of confidentiality.
Proven management success.
Proficiency with industry software including dispatching / billing programs.
Professional, ethical, and a team player willing to grow with the company.
Ability to have fun with the Reliance Team.
Here at Reliance, we believe that our employees are the company's most valuable asset. We offer a comprehensive benefits package including the following:
50% company paid single medical benefits. Family coverage also available
Dental and Vision
401(K) plan with company match
7 paid holidays
Personal and sick days
Life and AD&D insurance
Job specific training programs