Cornell University Administrative Coordinator - SCL Conference & Event Services in Ithaca, New York
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As part of the larger CLES unit and reporting to the Executive Director of Conference and Event Services the Conference and Event Services planning team supports the planning and execution of high-volume conferences, summer programs, university, and student events. Programs and events range from planning small meetings to complex conferences and supports large university-wide events. This team is driven by a passion for attention to details, providing an excellent guest and user experience, and working collaboratively with a very broad range of university constituents to ensure operational coordination and deliver.
In a fast-paced environment, the Administrative Coordinator has a dual responsibility of supporting the administrative function of the CES office as well as serving as the final approval in the Universities scheduling software- 25Live. To best support the administrative function, this role will coordinator calendars, direct visitors and provide detail responses, or refer them as appropriate, to complex telephone, email or in-person inquiries from students, parents, staff, faculty, alumni, guests and campus partners in order to ensure a high level of service.In collaboration with the Scheduling Specialist on the team, the Administrative Coordinator will oversee, process, and finalize all event registrations, connecting with unit representatives who provide guidance and expertise to minimize risks associated with hosting a variety of activities taking place on campus.Additionally, this position will work very closely with the entire Conference and Event Services unit, to ensure that all areas of the operation are supported during peak times of the year.
A successful Administrative Coordinator will:
Demonstrate a personable, professional and service-oriented demeanor, communicating effectively when responding to routine and non-routine email, phone calls, or walk-ins with consideration to various criteria.
Serve as a subject matter expert in the event approval process and work collaboratively with university event approvers/planners to address how processes can be improved or streamlined.
Regularly utilize strong organizational skills and attention to detail in order to work efficiently, and prioritize appropriately, in a fast-paced, shared office environment with frequent interruptions and changing business dynamics.
Consistently set good examples of professional discretion, confidentiality, diplomacy, independent judgement, problem solving and decision-making.
Remain flexible and support all areas within Conference and Event Services as work fluctuates and short-term support maybe needed.
Demonstrate proficiency with technology including office online tools and continue to seek opportunities for growth and utilize acquired skills quickly.
Formal training beyond a HS Diploma, with at least 4 years' or relevant experience in an administrative setting.
Excellent communication skills both written and oral
Demonstrated proficiency in Microsoft Office including Word, Excel, PowerPoint and Outlook.
Ability to lift 50lbs as needed with or without assistance.
Associate degree or additional education in business or hospitality management preferred. Strong technology experience with using a variety of software tools applicable to ticketing system, registration sites, 25Live room scheduling, accounting processes and/or CS Gold system desirable. Knowledge of Cornell processes and procedures ideal but not required
This position is located in Ithaca, New York. The successful applicant will be expected to work primarily on-campus. No relocation assistance is provided for this position. Visa sponsorship is not available for this position
University Job Title:Administrative Asst IV
Pay Rate Type:Hourly
Contact Name:Laurissa Simon
Number of Openings:1
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see . The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.