Cornell University Applications Sytems Analyst II in Ithaca, New York
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The Information Services team is integral to the Office of the University Registrar (OUR) and supports the mission of the office to create, maintain, and protect the academic records of current and former students. The team provides information support, data analysis, and reporting for OUR, offices across campus, and external organizations. Lead by the Deputy University Registrar, the Information Services team supports PeopleSoft Student Records and Academic Advising configuration and provides problem and issue resolution for a variety of systems and data marts. The team participates in systems projects by providing business-specific knowledge and requirements, investigating technology solutions, end-to-end testing, and leading and participating in implementations. The team frequently collaborates with staff in college registrar offices, Bursar, Financial Aid, Admissions, Graduate School, Enrollment Compliance, Continuing Education and Summer Sessions, and Cornell Information Technology.
The person in this role must have an understanding of PeopleSoft Student Records and Academic Advising and how the application supports a student's academic record. They must also understand the dependencies between Student Records and other modules within PeopleSoft, such as Student Financials, Financial Aid, and Admissions. In addition, an understanding of the relationship between PeopleSoft and other systems is critical.
Support existing information systems and applications
Identify and recommend business process changes to support current business needs
Participate in troubleshooting of business process analysis, re-design, and implementation
Analyze data and prepare reports and files using PeopleSoft and the student datamart
Participate in the implementation of new information systems
Support operations of the Office of the University Registrar
Benefits and Rewards:
Cornell University takes great pride in offering generous benefits to support our faculty, staff and retirees. Cornell receives national recognition, as an award-winning workplace for our health, wellbeing, sustainability, flexibility, and diversity initiatives!
World class, Cornell supported, professional development and educational benefits (i.e., Tuition Free Extramural Student and Employee Degree Program, Tuition Aid for external education, and Cornell's Tuition Assistance Program).
Career Life Balance opportunities such as:Onsite Daycare, Employee Degree Program, Adoption Assistance, Onsite Dining, Employee Wellness.
Competitive compensation, generous time-off, and great benefits.
Comprehensive health care options, access to wellness programs, employee discounts with local and national retail brands, and generous retirement contributions.
Paid Time-Off -- Our leave provisions include three weeks of vacation and 13 holidays: e.g., an end-of-year winter break, from December 25th through January 1st.
Bachelor's degree and 2-4 years relevant experience or equivalent combination.
Experience in use of student information systems such as PeopleSoft Student Records and Academic Advising.
Experience in use of imaging systems such as ImageNow.
Experience in gathering, analyzing, documenting and modifying business requirements.
Experience in reporting and data analysis and use of reporting tools such as OAS, PeopleSoft Query or SQL Developer.
Ability to provide guidance, communicate requirements, resolve problems and issues to technical and non-technical users.
Provide technical support and guidance for users of student information systems to resolve moderate to complex issues or identify performance concerns. Users include staff in OUR and student service offices across campus (such as College Registrar Offices), Bursar, Financial Aid, Admissions, Graduate School, and Continuing Education and Summer Sessions, Enrollment Compliance, and Cornell University Information Technology. Provide problem and issue resolution for PeopleSoft Student Records and Academic Advising, and systems such as ImageNow and ID Card integration, and workflow-based forms.
Willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures.
Strong reasoning, analytical and communication skills are essential.
Ability to maintain high degree of confidentiality.
Strong leadership skills and ability to establish effective and productive working-relationships.
Understanding of FERPA and other policies related to confidentiality and ability to interpret and apply policy to daily work.
Knowledge of formal software process improvement disciplines.
At least two years of experience in a student services office in higher education (e.g. Bursar, Financial Aid, Grad School, college office, etc.) with an in-depth understanding of the systems that support student records administration and academic classroom scheduling strongly preferred.
Experience working in a Cornell student service office (such as Bursar, Financial Aid, Graduate School, or college registrar office.) Experience with the student data warehouse and website development tools.
Experience with data structures and ability to produce ad-hoc reports and data sets to support the office, college and university needs.
Experience with how to videos, documentation, electronic forms, Application Designer, SQL database structures and Oracle PL/SQL are preferred.
Please upload a cover letter with your resume and attach both in the resume section of the application.
This position does not support Visa sponsorship.
University Job Title:Applications Sys Analyst II
Job Family:Information Technology
Pay Rate Type:Salary
Contact Name:Brenda Joly
Number of Openings:1
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see . The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.