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Assistant Registrar-Nolan School of Hotel Administration APPLY Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. About the Nolan School of Hotel Administration Founded in 1922, today's Nolan School of Hotel Administration (NSHA) is the World's Most Adventurous Business School. Our mission is to create and disseminate knowledge about hospitality management through teaching, research, industry relations, and service. The school is home to 900 undergraduates, 200 graduate students and more than 1,700 industry professionals from 90 countries enrolled in executive education. The Opportunity The Nolan School of Hotel Administration is seeking an Assistant Registrar who will work collaboratively with the Office of Student Services (OSS) to provide: Academic record maintenance Enrollment and course scheduling planning Transfer credit evaluation Degree tracking Systems updates Support for Nolan School undergraduates, staff, and faculty Referrals to campus resources when appropriate The Assistant Registrar will collaborate with departments internal and external to the Nolan School (e.g., Admissions, Bursar, University Registrar, etc). You will also: Respond to complex telephone, electronic and walk-in inquiries from prospective and current students, faculty, staff and visitors Distribute informational forms and documents with instructions Respond to routine and non-routine inquiries Serve as a reference for policies and procedures Have contact with individuals inside and outside of University on highly confidential matters. Assume other responsibilities as necessary and assigned, such as academic and petition review as well as school wide committees that assess relevancy of existing policies and makes recommendations for improvement. This is a full-time (40 hours/week) endowed position that is based in Ithaca, NY. This position follows a 4:1 campus-to-home hybrid work schedule with the opportunity for more remote work options during the summer and winter sessions. This hybrid work schedule is subject to change at any time. Typical work hours are 8am to 4:30pm Monday through Thursday and 8am to 3:30pm on Fridays. What We Need We are looking for a collaborative team member who is a strong communicator, has attention to detail, can effectively problem solve and takes initiative. Additionally, you will: Hold a Bachelor's degree or equivalent; 2 to 3 years of student records and course scheduling experience or equivalent. Have experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing. Have experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Demonstrate the aptitude to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members. Be proficient at using MS Office, in particular, MS Excel for data management and reporting. If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include: Sound judgement, creativity, problem-solving, and the ability to work independently, within a team of professionals. Demonstrated experience with University student records systems. Experience using databases, CRM knowledge, i.e. Salesforce A cover letter and resume are required for further consideration for this position. Rewards and Benefits This position is located in Ithaca, New York. The position will allow for the flexibility to work remotely a minimum of one day per week at a location of employee's choosing within the United States. This hybrid work schedule is subject to change at any time. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State. Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: . Follow this link to learn more about the Total Rewards of Working at Cornell: . Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. No Visa Sponsorship is available for this position. As part of the university's, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 primary vaccination or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location. University Job Title:Student Services Asst V Job Family:Student Services Level:E Pay Rate Type:Hourly Pay Range:$24.88 - $28.58 Remote Option Availability:Hybrid Remote Company:Endowed Contact Name:Jamie Doss Number of Openings:1 Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline (faculty pay ranges reflects 9-month annual salary) To learn more about Cornell's non-union staff job titles and pay ranges, see . Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see . Current Employees: If you currently work at Cornell University, please exit this website and log in to using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email . If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application. Notice to Applicants: Please read the required Notice to Applicants statement by . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement. 2023-04-14 EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.