New York Seasonal Jobs

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The Salvation Army Community Outreach Caseworker in Ithaca, New York


Seeking: compassionate individuals looking to help make a difference!

If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!

Our Full-time opportunities offer:

  • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time

  • Employer funded Pension Plan (company contributions begin after 1 year of employment)

  • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles

  • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life

  • Flexible Spending Accounts

  • Remitted Tuition program

  • Eligibility for the Federal Government's Public Student Loan Forgiveness Program

    Some of these benefits are also available to Part-time employees as well!


Building relationships with Tompkins County agencies dealing with homelessness, substance abuse and housing is the main objective. Seeking out local housing agencies, landlords and other nonprofit organizations and monitor housing availabilities to match them with the individuals and families in need of supportive or permanent housing. Coordinate events or programs that help the ministry of The Salvation Army. Working directly with individuals who have recently been housed to assist them in their journey to a more stable housing situation.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Identify and interact with families and individuals to assess their immediate needs and connect them with social services programs that would assist them, assess their most urgent needs, appraise the situation, and listen to the clients’ concerns.

  • Conduct intake, evaluations and assessments of prospective clients referred through the agencies associated in the partnership The Salvation Army.

  • Develop individualized service plans in conjunction with the various goals and objectives of the position as determined by the agency and the funding source.

  • Provide brokerage, networking, advocacy and referrals to youth service agencies and programs.

  • Provide individual counseling sessions and conduct home visits, agency visits

  • Provide counseling and contact with family members where appropriate.

  • Maintain statistical accountability and fulfill contractual obligations associated with The Salvation Army and its funding sources.

  • Assist with outreach activities as requested or when appropriate.

  • Act as team member and collaborate with other agency programs.

  • Maintain all written information for complete case records.

  • Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army Strategic Plan.

  • Develop a plan of action to address identified root causes and needs of such clients, set goals and outcomes for said clients, and find necessary resources to meet the goals.

  • Establishing community collaborations with outside agencies to serve as a client advocate, enhancing a collaborative relationship to maximize the individual or family’s ability to make informed decisions.

  • Consult with other external agencies to provide support services and resources.

  • Participate in required social service, homelessness counseling, supportive housing casework, and other appropriate TSA training seminars.

  • Stay in touch with clients to ensure the services were beneficial and that their needs are still met after pointing clients in the right direction for services.

  • Maintain confidentiality, respect privacy, and preserve the clients’ routine and independence as much as possible.

  • Recognize spiritual needs of person, refer to the Corps officers (who are ordained ministers of the Salvation Army) for pastoral care as appropriate

  • Coordinate services with all seasonal social service programs (Christmas, Thanksgiving, Back to School, Summer Camp, etc.) as requested by Corps Officer and Divisional Headquarters

  • Answer basic caller questions or refer as needed regarding The Salvation Army or community-based programs.

  • Assist with general mailings or large-scale projects.

  • Responsible for sharing with the Community Outreach Coordinator and Corps Commanding Officer, all matters of mutual concern relating to the total welfare of the Social Service at the Corps.

  • Keep required documentation of all client interaction and processes while assisting them.

  • Keep client files updated monthly.

  • Prepare monthly statistics for Staff meetings.

  • Prepare Thrift Store Assistance Vouchers when necessary

  • Respond to correspondence pertaining to Social Services.

  • Assist in aspects of public relations events and campaigns as assigned by the Corps Officer.

  • Fulfill any other tasks that may be assigned on as-needed bases requested by Commanding Officer.

    Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice due to business needs.



• Strong communication and organizational skills• Responsible, respectful, positive role model and be able to follow instructions.• Must have a High School Diploma, and Minimum of 3 years’ experience in this line of work.• Well Organized and sensitive to individual’s cases.• Proficiency in computer programs such as Microsoft Office, Word, and others as required.• Public speaking and face to face networking is a must.• Valid New York Driver’s License accepted by The Salvation Army’s insurance.• Must have a compassionate and caring demeanor towards people and a Love for God.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job LocationsUS-NY-Ithaca

Job ID 2022-10355

Category Social Services

Type Regular Part-Time