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Planned Parenthood of Greater New York Health Center Manager in Ithaca, New York

At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives.

We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services.

Picture yourself here:

As the Health Center Manager, you will assume responsibility for managing all aspects of the Ithaca Health Center including financial and clinical operations. Each day, you will work to maintain a caring and professional atmosphere in the center that provides customer focused delivery tailored to meet the unique needs of each patient.

Additional responsibilities include:

  • Serve as leader within the center to foster teamwork and positive attitudes among staff in accomplishing the goals and objectives of the agency.

  • Undertake an analysis of data to evaluate center achievement on customer service and financial goals.

  • Collaborates with clinical services to assure highest level productivity is reached in their center while maintaining quality of patient care.

  • Daily clinic flow, including implementing improvements to maximize productivity and patient satisfaction.

  • Addresses patient complaints per PPGNY Service Recipient Complaint Policy.

  • Reviews Press Ganey Comments and scores and shares with staff on a monthly basis.

  • Directly supervises (which includes hiring, orienting, training, reviewing, and terminating, if needed) all staff in the health center.

  • Ensures and follows all safety and security procedures and guidelines. Ensures completion of all required center safety, security and medical drills. Ensures OSHA, and CLIA guidelines are followed, and that staff are trained in their application.

  • Responds to after-hour emergencies, e.g., power failure, fire alarm, burglar alarm.

You have:

  • High school diploma/GED

  • Previous experience working in a high-volume health care setting.

  • 2 years of supervisory experience

  • Valid State of New York Driver’s license

What makes you stand out:

  • Bachelor’s Degree or higher in related field

  • Previous experience working with electronic health record

  • Proficiency in other languages

  • Prior Planned Parenthood employment

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short and Long Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 28 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.

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