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Cornell University Operations Assistant for Athletic Ticketing & Camps in Ithaca, New York

Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time.
Cornell University is an NCAA Division I institution and a member of the Ivy League. The university fields teams in 37 intercollegiate sports and provides a comprehensive physical education program. The university is committed to excellence in academics and athletics, gender equity and diversity in its programs, and a well-balanced, broad-based intercollegiate athletics program. Athletics and Physical Education offers a diverse program of physical and outdoor education, recreational services, intramural sports and intercollegiate athletic competition, plus Wellness programs for faculty and staff and fitness centers for the entire Cornell community.
The Operations Assistant for Athletic Ticketing & Camp Programming aides in the operation of Athletic Ticketing and all Athletics Camps & Clinics, two highly visible and complex operations within the department. For Athletic Ticketing, the Operations Assistant supports the daily ticketing office operations, which include tasks such as: customer service/ticket sales, ticket mailings, scheduling game-day staff, processing end-of-day and other financial reporting. During the spring and summer, this position has administrative and operational duties associated with Camps & Clinics. This role assists in organizing and implementing camper check-ins, the hiring process of summer staff, maintaining the camp registration system and website, coordinating facility usage, tracking and ordering camp inventory, and managing summer office staff, among other responsibilities that help ensure smooth operation of our Camps & Clinics. During the academic year, the Operations Assistant trains two office interns, as well as student workers, and assists with oversight of ticket sellers/ushers at frequent intercollegiate athletic events.
PLEASE NOTE: The job requires the Operations Assistant to work on occasional nights and weekends, during the academic year and throughout the summer months. There is no visa sponsorship available for this position.
THE SUCCESSFUL CANDIDATE WILL:
* have effective interpersonal skills including the ability to collaborate successfully with coaches, alumni, customers and students;
* have the ability to take initiative and work independently on a wide variety of tasks and in different roles;
* work productively in a team-oriented environment;
* possess excellent written and oral communication skills;
* maintain effective attention to detail, meeting deadlines and prioritizing competing demands.
REQUIRED QUALIFICATIONS
* Formal training/education beyond a HS Diploma of 6 months to 1 year
* Minimum two years prior applicable experience
* Proficient in Microsoft Office
* Must have demonstrated excellent customer service skills and be comfortable in interacting with the public
* Attach resume and cover letter to application on first page
PREFERRED QUALIFICATIONS
* Prior experience in athletic ticketing
* Strong analytical skills and the ability to learn new computer applications, including desktop design and web editing
* Two or four year degree in business management, sport management or similar field of study
* Camp and/or teaching experience
UNIVERSITY JOB TITLE:Administrative Asst III
LEVEL:C
PAY RATE TYPE:Hourly
COMPANY:Endowed
CONTACT NAME:Alisha Peralta
NUMBER OF OPENINGS:1
CURRENT EMPLOYEES:
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EMPLOYMENT ASSISTANCE:
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Workforce Policy and Labor Relations at voice (607) 255-6866, fax (607) 255-0298, or email at .
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. 4:30 p.m. to use a dedicated workstation to complete an online application.
NOTICE TO APPLICANTS:
Please read the required Notice to Applicants statement by CLICKING HERE. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
EEO STATEMENT:
Diversity and Inclusion are a part of Cornell University s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
2019-06-11-07:00.

Employer's Job# WDR-00019339
Please visit job URL for more information about this opening and to view EOE statement.

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