Cornell University Operations Assistant for Athletic Ticketing & Camps in Ithaca, New York
Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time.
Cornell University is an NCAA Division I institution and a member of the Ivy League. The university fields teams in 37 intercollegiate sports and provides a comprehensive physical education program. The university is committed to excellence in academics and athletics, gender equity and diversity in its programs, and a well-balanced, broad-based intercollegiate athletics program. Athletics and Physical Education offers a diverse program of physical and outdoor education, recreational services, intramural sports and intercollegiate athletic competition, plus Wellness programs for faculty and staff and fitness centers for the entire Cornell community.
The Operations Assistant for Athletic Ticketing & Camp Programming aides in the operation of Athletic Ticketing and all Athletics Camps & Clinics, two highly visible and complex operations within the department. For Athletic Ticketing, the Operations Assistant supports the daily ticketing office operations, which include tasks such as: customer service/ticket sales, ticket mailings, scheduling game-day staff, processing end-of-day and other financial reporting. During the spring and summer, this position has administrative and operational duties associated with Camps & Clinics. This role assists in organizing and implementing camper check-ins, the hiring process of summer staff, maintaining the camp registration system and website, coordinating facility usage, tracking and ordering camp inventory, and managing summer office staff, among other responsibilities that help ensure smooth operation of our Camps & Clinics. During the academic year, the Operations Assistant trains two office interns, as well as student workers, and assists with oversight of ticket sellers/ushers at frequent intercollegiate athletic events.
PLEASE NOTE: The job requires the Operations Assistant to work on occasional nights and weekends, during the academic year and throughout the summer months. There is no visa sponsorship available for this position.
THE SUCCESSFUL CANDIDATE WILL:
* have effective interpersonal skills including the ability to collaborate successfully with coaches, alumni, customers and students;
* have the ability to take initiative and work independently on a wide variety of tasks and in different roles;
* work productively in a team-oriented environment;
* possess excellent written and oral communication skills;
* maintain effective attention to detail, meeting deadlines and prioritizing competing demands.
* Formal training/education beyond a HS Diploma of 6 months to 1 year
* Minimum two years prior applicable experience
* Proficient in Microsoft Office
* Must have demonstrated excellent customer service skills and be comfortable in interacting with the public
* Attach resume and cover letter to application on first page
* Prior experience in athletic ticketing
* Strong analytical skills and the ability to learn new computer applications, including desktop design and web editing
* Two or four year degree in business management, sport management or similar field of study
* Camp and/or teaching experience
UNIVERSITY JOB TITLE:Administrative Asst III
PAY RATE TYPE:Hourly
CONTACT NAME:Alisha Peralta
NUMBER OF OPENINGS:1
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Employer's Job# WDR-00019339
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