Cornell University Part Time/Casual Customer Service & Sales Assistant (Various Positions Available in Ithaca, New York
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
As part of the university's , all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.
New hires are required to provide documentation showing full vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire's vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.
For additional information on Cornell's Vaccination Compliance Program .
Looking to explore the world of retail and grow your career? Come join our team! Cornell Retail Services is currently hiring part-time/casual staff (19 hours per week or less) sales, service, loss prevention & warehouse assistants with positions that are available immediately! These positions are located on our Ithaca, NY campus.
The Cornell Store is a dynamic hub of the Cornell University campus and a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni and visitors. The Cornell Store is a high-volume, multi -channel retail operations that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results.
Cornell Retail Services is in search of individuals who are dependable, motivated, and enjoy working in a team environment.
Hire Rate: starting at $16.25 /hour
Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be required
Sales and Service- Greeting and welcoming customers and guests, demonstrating "active selling", providing product information and guidance, and ensuring a high-quality customer service experience
Visual Merchandising- Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitor assigned areas for product restocking and recovery
Point of Sale Support- Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures
Inventory & Order Fulfillment Support- Help receive and process incoming merchandise and assist with special orders and store-to-store shipping requests; possibly handling seasonal perishable goods.
Customer Care- Support the digital and in-store shopping experience through assisting with responding to customer inquiries
We value your ability to:
Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer's needs
Greet and welcome customers into the department
Work successfully as part of a team
Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs.
Demonstrate excellent communication skills
Must have a pleasant personality, excellent customer service skills and enjoy working with the public.
Moderate computer/systems competency
Excellent oral and written communication skills
Ability to occasionally climb ladders
Ability to lift and/or move up to 50 pounds as needed
Ability to stand for long periods of time
Prior retail sales experience is helpful but not required.
No relocation assistance is provided for this position. Visa sponsorship is not available for this position
University Job Title:Temporary Retail Assistant
Job Family:Temporary Auxiliary Services
Level:No Grade - Hourly
Pay Rate Type:Hourly
Contact Name:Shawn Ruebel
Number of Openings:22
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see . The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
If you currently work at Cornell University, please exit this website and log in to using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.
Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit on the HR website.
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email .
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at.
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.
Notice to Applicants:
Please read the required Notice to Applicants statement by . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.