Cornell University Part Time/Casual Customer Service & Sales Assistant (Various Positions Available in Ithaca, New York
Part Time/Casual Customer Service & Sales Assistant (Various Positions Available) - Cornell Retail Services APPLY Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. Looking to explore the world of retail and grow your career? Come join our team! Cornell Retail Services is currently hiring part-time/casual staff (19 hours per week or less) for the following areas and locations: Sales (Ithaca Campus & Downtown Ithaca Location) Print Shop Technology Loss Prevention Textbooks Positions that are available immediately! The Cornell Store is a dynamic hub of the Cornell University campus and a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni and visitors. The Cornell Store is a high-volume, multi -channel retail operations that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results. Cornell Retail Services is in search of individuals who are dependable, motivated, and enjoy working in a team environment. Hire Rate: starting at $16.25 /hour Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be required General Responsibilities Sales and Service- Greeting and welcoming customers and guests, demonstrating "active selling", providing product information and guidance, and ensuring a high-quality customer service experience Visual Merchandising- Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitor assigned areas for product restocking and recovery Point of Sale Support- Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures Inventory & Order Fulfillment Support- Help receive and process incoming merchandise and assist with special orders and store-to-store shipping requests; possibly handling seasonal perishable goods. Customer Care- Support the digital and in-store shopping experience through assisting with responding to customer inquiries We value your ability to: Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer's needs Greet and welcome customers into the department Work successfully as part of a team Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs. Demonstrate excellent communication skills Qualifications: Must have a pleasant personality, excellent customer service skills and enjoy working with the public. Moderate computer/systems competency Excellent oral and written communication skills Ability to occasionally climb ladders Ability to lift and/or move up to 50 pounds as needed Ability to stand for long periods of time Prior retail sales experience is helpful but not required. No relocation assistance is provided for this position. Visa sponsorship is not available for this position As part of the university's, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 primary vaccination or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location. University Job Title:Temporary Retail Assistant Job Family:Temporary Auxiliary Services Level:No Grade - Hourly Pay Rate Type:Hourly Pay Range:Refer to Posting Language Remote Option Availability: Company: Contact Name:Shawn Ruebel Number of Openings:3 Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline (faculty pay ranges reflects 9-month annual salary) To learn more about Cornell's non-union staff job titles and pay ranges, see . Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see . Current Employees: If you currently work at Cornell University, please exit this website and log in to using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email . If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application. Notice to Applicants: Please read the required Notice to Applicants statement by . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement. 2022-03-03-08:00 EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.