Cornell University Senior Administrative Assistant-School of Continuing Education in Ithaca, New York
Senior Administrative Assistant-School of Continuing EducationAPPLY Senior Administrative Assistant-School of Continuing Education About the School of Continuing EducationCornell University's School of Continuing Education (SCE) serves as Cornell's gateway to lifelong learning, providing traditional and non-traditional learners alike with innovative, flexible, and accessible educational opportunities that transform lives, advance careers, and positively impact communities around the world. The OpportunityThe School of Continuing Education is seeking a Senior Administrative Assistant who will provide complex, multi-functional, and high-volume transactional support for summer session and winter session course/class, human resources (HR), registrar, accounting, and administrative operations. In this role, you will have the opportunity to:- Appoint hundreds of summer session, winter session, and academic year faculty, teaching assistants (TA) and short- term staff, and enter accurate and compliant information in Workday, PeopleSoft, and the SCE Student System (Student Production).- Evaluate existing and new Workday functionality and updates, to recommend and make improvements to existing practices and processes.- Perform I-9 verifications and prepare salary transfer e-docs related to instructor appointments.- Establish and maintain communications with all levels of staff, faculty and department and central contacts.- Manage on-campus classroom assignments, reconcile class attributes, identify variances, and take corrective action in Course Class Interface (CCI) and Student Production.- Enter student financial aid for select programs.- Respond to routine and non-routine telephone, mail, email and in-person inquiries providing full range of information about Summer and Winter Sessions offerings and short-term hires while maintaining a professional and courteous demeanor.- Provide backup frontline support for the accounting and registrar front office, including responding to phone queries, assisting with enrollment and payment related questions. Understand data housed in the student information and human resources systems and comply with associated institutional policies and state and federal laws governing student and human resource data.- Assist with data analytics, reporting, and lean process projects.This is a full-time endowed position that is based in Ithaca, NY. This position follows a 3:2 campus-to home hybrid work schedule. Typical work hours are 8am-4:30pm Monday through Friday, but this is flexible to promote work-to-life balance. What We NeedWe are looking for a team member who is a strategic thinker, has great attention to detail, is adaptable and has excellent verbal and written communication skills . Additionally, you will:- Hold an Associate's degree, two to four years relevant experience, or equivalent.- Be detail oriented and possess strong organizational skills.- Have proven experience in supporting customers and programs within a team based, fast paced environment.- Display excellent customer service skills, aptitude to multi-task effectively and efficiently, and strong written and verbal skills are essential.- Have a commitment to self-development and continuous process improvement is essential.- Be proficient in MS Word, MS Excel, database, query tools, and other spreadsheet applications.- Utilize excellent analytical, reasoning, and problem-solving skills and have an affinity toward and with technology.- Demonstrate commitment to supporting diversity, equity, access, inclusion, and wellbeing.- Have experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.- Incorporate the perspectives of multiple communities, including communities of color.- To serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.- Have the aptitude to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include:- Bachelor's degree and two to five years of human resources, financial, and/or administrative experience in an office setting or equivalent combination of education and experience.- Experience with/understanding of international cultures.- Experience with Cornell University's administrative systems including PeopleSoft and Workday a plus.A cover letter and resume are required for further consideration for this position. Rewards and Benefits- This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 2 days per week and on-campus 3 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.- This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.- Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.- Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: .- Follow this link to learn more about the Total Rewards of Working at Cornell: .- Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.- Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.Visa Sponsorship is not available for this position.Familiarize yourself with Cornell's as well as the university's .University Job Title:Administrative Asst IVJob Family:AdministrationLevel:DPay Rate Type:HourlyPay Range:$24.78 - $28.80Remote Option Availability:Hybrid RemoteCompany:EndowedContact Name:Jamie DossJob Titles and Pay Ranges:*Non-Union PositionsNoted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:- Prior relevant work or industry experience- Education level to the extent education is relevant to the position- Unique applicable skills- Academic Discipline (faculty pay ranges reflects 9-month annual salary)To learn more about Cornell's non-union staff job titles and pay ranges, see .Union PositionsThe hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see .Current Employees:If you currently work at Cornell University, please exit this website and log in to using your Net ID and password. Select the Career icon on your *Home dashboard to view jobs at Cornell.Online Submission Guidelines:Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit on the HR website. Employment Assistance:For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email . If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing .Notice to Applicants:Please read the required Notice to Applicants statement by . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.EEO Statement:Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.2023-07-27EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly