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Student Services Coordinator- CAS Office of Student Services & Admissions

Student Services Coordinator- CAS Office of Student Services & Admissions

About the College, School, or Department

The Arts & Sciences Student Services and Admissions Office is a large and dynamic unit dedicated to

delivering excellent service to students, faculty, and staff. The office staff support a one-stop student

services model for the college's 4,700 undergraduate students from time of admission to graduation.

Our staff help guide each student on their path to success, however they define it, building a foundation

for lifelong growth, opportunity, and discovery.

Cornell enrollment representatives across its administrative offices and within its colleges, schools, and

units share a mission to partner with students, faculty, staff, and alumni, supporting strategic enrollment goals defined by the university so that any person can find instruction in any study. Enrollment services

are carried out through a matrixed organizational system in which staff in Division of Enrollment offices

regularly collaborate with colleges, schools, and units, establishing partnerships and resource for all staff serving enrollment functions.

The Opportunity

The Student Services Coordinator plays a vital role in the Student Services & Admissions Office, supporting various special programs such as the Pre-Collegiate Summer Scholars Program (PSSP), the Mellon Mays Fellowship program, the Phi Beta Kappa (PBK) honor society, and the Summer Scholars Institute. Additionally, they are responsible for administrative support in class scheduling, management, and programming. The Student Services Coordinator also assists with the College's degree clearing and certification process for the University's May, August, and December conferral dates.

Key Responsibilities:

• Acting as the lead for class and room scheduling activities, collaborating closely with departments to facilitate class setup and instruction.
• Managing enrollment, grading support, and scheduling using university systems such as PeopleSoft, Course and Class Interface system (CCI), and 25Live.
• Working with senior staff on degree clearing and certification for the University's May, August, and December conferral dates.
• Providing official letters and verifying external forms for Arts & Sciences students.
• Maintaining records and serving as a resource to department undergraduate coordinators.
• Partnering with staff across the university in the Office of the University Registrar and Bursar Offices.

This is a full-time (39 hours/week) endowed position that is based in Ithaca, NY and fully on-site. Typical work hours are 8am-4:30pm Monday through Friday.

What We Need

We are looking for a team member who is welcoming, collaborative, and organized. Additionally, you will:

• Hold an Associate's degree or equivalent; 2-4 years of relevant experience or equivalent combination of both education and experience.
• Have experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Be passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Be able to multi-task in a fast-paced environment.
• Strong organizational skills, attention to detail, and the ability to work well as part of a team are required.
• Utilize effective oral and written communication skills.
• Have experience in or the ability to quickly learn scheduling tools and student information systems.
• Effectively handle confidential information.

If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include:

• Bachelor's degree, experience with PeopleSoft, 25Live scheduling system, and Salesforce. Knowledge of Cornell, and experience working in an academic unit.

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

• This position is located in Ithaca, NY and fully on-site.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: .
• Follow this link to learn more about the Total Rewards of Working at Cornell: .
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa Sponsorship is not available for this position.

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Non-Union Positions

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• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly