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EY Financial Services, Technology Consulting Manager - CCM Architect - TSD Customer in Jericho, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


CCM architect is a person who is considered to be an expert in the technical and process areas. The person needs to have deep technical expertise in more than one CCM tools and should have command on detailed activities along with creating documents, integrating other systems and articulating solutions with all details needed.

The opportunity

The Solutions Architect will have a deep understanding and knowledge of process modeling, user interface designs and data modeling and can bring best practices. They must understand the business context and work directly with end users and system SME's to ensure that the functionality of the application meets their requirements. The Architect will interface across several business areas, acting as visionary to proactively assist in defining the direction for future projects.

The Ideal candidate is expected to do hands-on Appian development, when needed. You will act as a technology consultant and work with the technical teams and help with the execution of the solution.

Your Key Responsibilities

  • End to end correspondence process flow (Generating, Printing, Storing in ECM, and data capture of response data back to the System)

  • Development using Smart Communications Modules (Advanced Template Designer, Data Modeler and Web Editor) or HP/ OpenText Exstream, other CCM applications

  • Working with Accelerators to help with the integration of Insurance suite applications

Skills and attributes for success

  • Ability to multitask and work in a fast-paced, collaborative team environment

  • Ability to travel in accordance with client and other job requirements

  • Excellent written and oral communication skills; writing, publishing and conference-level presentation skills a plus

  • Train/mentor team members for upcoming client challenges

To qualify for the role, you must have

  • 4-7+ years of experience in creating digital communications using GMC Inspire Designer and GMC Inspire Interactive, HP/ OpenText Exstream or other document management solutions

  • Working Experience with creating Dynamic Content Links, Enclosures, Dynamic Enclosures, Exceptions, Choice List and Overlay Forms

  • Working knowledge Workflow process, set for release, Batch Config, Output Process Config, Resource Category, Channels (Print SMS, Email like), Import and Export

  • Handling page components; text boxes, tables, flow frames, logos, pictures, shapes, colors, relative positioning, headers, flow headers

  • Working knowledge of Configuration and Deployment Models (Cloud/Hybrid)

  • Experience with SOAP/ REST services, JSON and AWS

  • Experience with Email and HTML templates

  • API knowledge to work on Searching of templates, interactive editor, Bulk processing

  • Knowledge of Deployment automation

Ideally, you’ll also have

  • Ability to design & Develop simple to complex documents/pages/tables in both in High Volume & On-Demand Application

  • Experience with Bulk jobs, multiple recipients, Out-of-sequence pieces.

  • Custom Barcodes and Integration of eSignature

  • Exposure to printers, print vendors and high-volume printing scenarios.

What we look for

We’re interested in self-motivated individuals who can easily function in a high demand, performance-driven environment. In addition, we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you’re passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.