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Compass Group, North America Hospitality Manager - Latham, NY in LATHAM, New York

Posted Date: Apr 29, 2021

With a marked focus on senior living, Unidine delivers custom culinary programs centered on diamond service, scratch cooking, and a holistic health & wellness approach to dining. We embrace culinary integrity and innovation to craft invigorating, nourishing, and memorable meals with high quality local, seasonal, and responsibly sourced ingredients and products. As a boutique food and dining management service, we specialize in tailored, creative solutions to serve discerning clients and their clientele nationwide.

Job Summary

As the Hospitality Manager, you will be responsible for improving resident satisfaction for all food and dining services within a senior services environment. Our goal is to promote healing and wholeness working with and through improved nutritional methodologies. As a leader on the food services team, this person will be the catalyst for change and responsible for improving the resident satisfaction experience.

Essential Functions and Key Tasks:

  • Assessment of current dining services program.

  • Seek and evaluate industry best practices that can be incorporated into Undine’s culture and best practices, for creating an exceptional resident dining experience.

  • Improving menu and meal selection and the assembly and delivery of meal service.

  • Assessing meal rounds and developing criteria to evaluate performance.

  • Developing protocols for resident interaction during meals.

  • Improving meal delivery to ensure correct temperatures and dietary requirements are met.

  • Develop a training process and module directed at process, procedures, products actions and services that create a positive resident experience as it pertains to dining services.

  • Implement training for all food & dietary team members.

  • Integrating guest dining services into the model of resident care, service and treatment.

  • Fosters and Develops Positive Client Relationships

Education and Experience:

  • An undergraduate (BS/BA) degree in Food Science, Nutrition, Culinary Arts or Hotel/Restaurant Management is required.

  • In absence of a bachelor’s degree, a candidate must have an Associate’s Degree and have completed the Certified Dietetic Manager program (or state equivalent).

  • 5 plus years related experience and/or training at Dining Services Director level or equivalent level (preferably in a Long Term Care or Acute Care environment); or equivalent combination of education and experience.

Work Environment:

  • Requires repetitive wrist motion. Frequent lifting, pushing, and carrying.

Apply to Unidine today!

Unidine is a member of Compass Group USA

Click here to Learn More about the Compass Story (

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Unidine are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 534429