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VCA Animal Hospitals Veterinary Technician in Latham, New York

Seeking a Medical Administrative Veterinary Technician!

VCA Shaker Animal Hospital is seeking a Medical Administrative Technician to support our hospital’s Medical Director. VCA Shaker is a fast-paced, growing general medicine practice which has been an integral part of the Latham community since 1973 . We have become a trusted care provider in upstate NY throughout the years because of our knowledgeable and highly skilled doctors and staff. Our experienced and diverse medical team consists of 4 tenured veterinarians , multiple technicians and assistants, and a client service team . We are committed to providing our patients and clients with the best care possible in the industry.

VCA Shaker is open seven days a week and is fully equipped with 7 exam rooms, a treatment area, surgery suite, grooming and boarding and canine rehabilitation . We provide primary care, surgery, diagnostic ultrasounds, and dental procedures.

Why we need you?

We are looking for seasoned professional to embrace this essential role of Medical Administrative Technician. The ideal canidate must be a self-starter with exceptional interpersonal and organizational skills with a passion for excellent patient care and customer service. Technical prowess, and a solid medical foundation are a must.

Job Responsibilities:

  • Direct and develop communication with clients regarding their pets to provide quality patient care and excellent client service

  • Maintain electronic client/patient medical/surgical records and make certain all necessary logs are kept up to date through established protocols; assist colleagues in follow up and future management of patients

  • Supervise the administration and case review of client medical complaints

  • Positively represent the hospital and VCA in the professional community and general public

Skills and Qualifications:

  • 2-3 years of customer service

  • 4-5 years prior veterinary experience as a CVT or experienced technician or veterinary/medical assistant

  • Fear Free Certification is a plus

  • Comfortable with technology and strong ability to navigate Microsoft Office

  • P rofessional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude

  • Respect for and willingness to work with clients and their pets

  • Must be able to handle multiple tasks simultaneously and manage an environment with changing priorities

Why you should consider us?

This role will provide a flexible schedule , independent workflow , and the freedom to explore new ideas with the support of a dynamic team! We truly value your personal growth and work-life balance and are committed to cultivating that environment throughout your career.

You will also have access to additional career options that only VCA can offer, such as career development programs, leadership training, free CE (RACE approve), Penn Foster tuition support and scholarships, free memberships, license reimbursement, and student loan support.

You will enjoy stability and peace of mind with the wide range of BENEFITS including health, dental, vision, 401K match program, life assistance program, generous pet discounts, free wellness subscriptions (Head Space), free life and long-term disability, paid maternity leave, and employee recruitment referral bonuses.

The pay range for this position is $18-$25/ hour based on education , licensure and experience.

Are you ready for the next step in your medical career? Apply today!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at