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Robert Half Box Office Manager in LEWISTON, New York

Description

Lindsey McCarthy with Robert Half is looking for a Box Office Manager! The ideal candidate will be responsible for for the daily operation of the Box Office and execution of ticketing and parking lot toll operations on Event days. This is a full time, year round, salaried position with hybrid opportunity in the off season. If interested, please apply today!

Job Responsibilities and Duties:

● Supervise all Box Office operations and ticket builds for all events using Ticketmaster system.

● Oversees Box Office Tellers during open hours

● Opens and/or closes ticket windows as required

● Maintains accurate reporting of daily cash received and tickets sold from Box Office Tellers and cash from Parking Lot Toll Takers on event days

● Demonstrates excellent customer service skills and responds promptly to customer needs

● Manages the Box Office email inbox and responds to higher level inquiries via phone

● Able to work independently and handle most box office questions without assistance

● Manages tour and other Will Call on event days

● Assists with event chair set-up as needed

● Process account credit and voucher/gift certificate redemption transactions

● Set up of two box offices and tolls on event nights

● Performs related clerical work and Ticketing Projects as assigned

● Support Sponsors and Board in ticketing requests and customer service

Requirements

Qualifications

● Experience with Ticketmaster ticketing system is required

● Box office or guest services background preferred

● Knowledge of supervisory principles and practices; ability to coordinate staff

● Ability to count money, make change accurately

● Ability to input data into a computer to record sales transactions

● Good problem solving skills and organizational ability

● Good customer service skills and sense of public relations

● A BS or BA in Business Management degree preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.5461. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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