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Robert Half International Research Dispute Specialist in LIVERPOOL, New York

Description Growing Company Seeks Customer Service Representative!

Develop your career as a Customer Service Representative in the expanding Service industry through this exciting opportunity at OfficeTeam. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This Liverpool, New York Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity.

Major responsibilities

  • Field and send out send written business correspondence

  • Manage incoming telephone calls

  • Provide accurate, friendly customer service in a timely fashion

  • Be a part of business development by by actively cross-selling and referring customers Requirements - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Customer service and office administrative skills

  • Expertise in Microsoft Excel

  • Analytical Skills experience

  • Microsoft Word experience desired

  • Strong familiarity with Written Communication

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent written, verbal and social communication skills highly desired

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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