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Robert Half International Research Dispute Specialist in LIVERPOOL, New York

Description Are you looking for work via OfficeTeam in the Service field? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. This Liverpool, New York Customer Service Representative position could be for you, if you're available for a short-term temporary-to-full-time opportunity.

What you get to do every single day

  • Offer friendly, accurate customer service in a timely fashion

  • Retrieve and oversee the sending of written business communications

  • Receive and place telephone calls

  • Be a part of business development by by actively cross-selling and referring customers Requirements - Proven computer skills

  • Knowledge of Microsoft Excel

  • Foundational knowledge in Analytical Skills

  • Solid understanding of Microsoft Word

  • Strong familiarity with Written Communication

  • Critical thinking, problem solving, ability to work independently

  • Strong communication and social skills

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Customer service and office administrative skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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