Compass Group, North America CONFERENCE LOBBY AMBASSADOR in LONG ISLAND CITY, New York
Posted Date: Sep 11, 2019
A Fresh Approach to Great Results.* *
/At FLIK Hospitality Group we believe in great food, great service, and great people. As a leading corporate dining and hospitality company, we provide quality and nutritious meals with a wellness-first approach, reception services, and property management to over 800 locations nationwide. From respected law firms, financial institutions, professional athletics teams, K-12 independent schools, hotels and conference centers, and more, our approach to hospitality is rooted in our dedication to providing quality service to each and every one of our guests. We believe in seasonality in sourcing our ingredients and providing a customized approach to the culinary and hospitality needs of each client; our wellness first approach ensures our food supports healthy and delicious choices. Join our team today!/
The Lobby Ambassador will be responsible for engaging all Clients, Guests, Vendors, and Tenants entering the lobby and reception center, and will display an energetic, friendly, and approachable demeanor at all times.
Essential Duties and Responsibilities:
Supporting the Lobby Ambassador Lead ensuring that every guest is greeted with enthusiasm, and has a memorable experience
Acting as way-finders and hospitality services resource for all guests
Speaking freely and warmly, engaging clients and guests while efficiently assisting the check-in process or escorting them to their destination
Reviewing and committing to memory the profiles of VIP guests expected for the day
Recognizing and welcoming VIP guests using service excellence standards
Communicating effectively with team members and passing on necessary information to colleagues
Building and maintaining a relationship with tenants and repeat guests, enhancing their over-all experience
Gaining an understanding of the client culture, key areas of activity and creating transparency by serving as an extension of the client
Having thorough understanding of the firm's emergency procedures
Adhering to hospitality signature look
Experience in a client service / reception position
Computer skills including MS Office products including Word, Excel, PowerPoint, and Outlook
Ability to stand/walk for extended periods of time.
Some college is preferred
Excellent guest service and communication skills
Apply to Flik today!
/Flik is a member of Compass Group USA/
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
*Req ID: *320133
Compass Group, North America
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