Robert Half International Customer Service Representative in LONG ISLAND CITY, New York
Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for. This Customer Service Representative position could be an excellent career opportunity for you, if you thrive with customer interaction and also enjoy being on your feet to partner with various departments. This Queens, New York Customer Service Representative position could be for you, if you're available for a short-term contract / temporary to hire opportunity. This position is located in a dynamic, rapidly-changing call center. Prior experience with customer service/data entry is highly preferred.
How you will make an impact
Handle incoming telephone calls
Give exceptional customer service in a timely fashion
Support the logistics/shipping team with sales order entries and inventory tracking
Receive and send written business correspondence
Requirements - Proficient with computers and technology platforms
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Ability to effectively interact, verbally and in writing
Excellent customer service and office administrative skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Upbeat, positive attitude and an approach to work rooted in professionalism
Experience with customer service
Knowledge of Microsoft Word
Order entry experience desired
Deep understanding of Microsoft Excel
Foundational knowledge in sales
Experience performing extensive research to resolve complex customer inquiries
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Strong problem-solving skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Robert Half International
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