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JetBlue Airways Corp. Supervisor Sys Ground Svc Equip Asset in Long Island City, New York

Position Summary

The Supervisor oversees Business Partners, who perform preventive maintenance and general repairs on all ground service equipment, and Ground Support Equipment Asset Specialists.

Essential Responsibilities

Supervises service and repairs of ground service equipment in either a shop or outside environment

Communicates all work related events to management

Acts as a liaison between leadership and business partners to ensure standards are maintained.

Conducts routine audits of Business Partners shops and worked performed

Documents all work performed during shift and prepares reports that track the service and repair of ground service equipment

Develops, incorporates, and understands procedures and guidelines while managing the day-to-day operation

Identify and implement operational improvements

Ensure adherence to airport and aircraft security regulations and report any anomalies

Ensure and maintain a safe environment and operation

Partners with JetBlue's Airports Business Planning Team to identify and implement GSE related improvements. .

Ad hoc duties as assigned

Is accountable to senior management for ensuring the safety and security of ground handling operations

Ensures that policies and procedures are conducted in accordance with applicable federal regulations and standards

Minimum Experience and Qualifications

High School Diploma or General Education Development (GED) Diploma

Three (3) years supervisory experience in related field

Must be available for occasional overnight travel (40% )

Able to travel and/or work variable hours, flexible shifts, including holidays and weekends

Ability to perform under pressure and fixed time constraints

Must be able to use handheld radios and microphones to communicate with operations

Working knowledge of manuals and reading schematics

Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge

Depending on location, may need to acquire and maintain a United States Customs Clearance

Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards

Able to read, write, and speak English

Must be able to give and receive verbal communication.

Must be able to use handheld radios

Ability to work under pressure

Proficiency in Microsoft Office suite

Must pass a ten (10) year background check and pre-employment drug test

Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

Bachelor's Degree

Five (5) years' experience as a Mechanic

Airline deicing Ground Service Equipment experience

Automotive Service Excellence (ASE) certification in automotive field

Able to read, write, and speak Spanish

Excellent time management and prioritization skills

Crewmember Expectations:

Regular attendance and punctuality

Potential need to work flexible hours and be available to respond on short-notice

Well groomed and able to maintain a professional appearance

When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

Promote JetBlue's \#1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards

Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


Computer and other office equipment

Wear hearing protection as needed

Heavy machinery

Roland Decal Cutting Machine

Handheld radios

Work Environment:

Airport Environment

Subject to weather and elevated noise levels within airports

Ability to stand for an extended period of time

Works in both a shop and outside environment. Supervises and performs tasks in all weather conditions and in noisy environments

During the winter season, weather related events may require extra work hours

Able to work in a shift environment

Able to work nights, weekends, and holidays

Available at all times during emergency situations

Physical Effort:

Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.