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The Estee Lauder Companies Vice President, R&D & Innovation Technology Operations & Regional Lead in Long Island City, New York

Vice President, R&D & Innovation Technology Operations & Regional Lead

Brand: Estée Lauder Companies


Position Summary

The primary role of the Global R&D Operations & Regions Technology Lead is to shape the functional strategies through technology leadership and deliver solutions to achieve the strategy and drive competitive advantage. This position plays a critical role in both advising leadership as well as identifying, prioritizing and delivering projects that support ELC's long term growth opportunities through regional opportunities, and aligning regions with global priorities.

In addition, this position manages the global solutioning process across multiple process areas. This role partners directly with the R&D delivery leaders to attain and retain top talent.

This role will be the technology advisor to the VPs and SVPs of R&D and be part of his/her staff and/or advisor to drive business outcomes through technology. This is a true business partner role requiring a point of view and the ability to make proactive recommendations for both regional and global business

This position will provide thought leadership, management and oversight of all application solutions (cloud first, however on premises where required) for R&D Operations and Regions and will be accountable for all technology investments, as well as managing the portfolio of transformation programs incorporating regional requirements

This position is based in New York City and reports into the VP Global R&D & Innovation Technology Leader , APEX with a matrix relationship to the leaders in Delivery and R&D business.

Key Roles & Responsibilities

  • Act as the primary point of contact and technology business partner to R&D leadership and delivers value by shaping and informing the business strategy, defining capabilities required to achieve the strategy and bringing forth recommended technology solutions to enable these capabilities.

  • Accountable for the Global R&D Operations and Regions Technology integrated portfolio, including integration across enterprise technology solutions and technologies. This includes running regular portfolio planning and progress updates with the Operations teams. Driving the development of business cases and representing the function in IT Alignment sessions. Ensuring all technology solutions are connected. Ultimately accountable for Technology Investment funds ($20 mm).

  • Leads a global team that is accountable for all technology solutioning for the Global R&D Operations and Regions and is accountable for innovative, strategic business solutions. These solutions are consistent with corporate strategic objectives and ensure that the function can support the needs of the growing business.

  • Work collaboratively across the IT organization to ensure all technology services needs are identified in a timely way and communicated, integrated, planned and budgeted effectively. Must effectively communicate and collaborate with Brand and Region Technology teams.

  • Builds teams (Pods) who oversee and manage IT governance and IT portfolio management for Global R&D Operations and Regions IT. Ensure the realization of the business strategies through technology and continued process improvements. Align tightly with the BIA organization and collaborate to ensure excellent information flow and availability to enable the best data driven, consumer connected enterprise.

  • Ensures the strategic agenda is serviced by strong data and analytic services including data science, analytics and ongoing support.

  • Overall IT accountability for keeping all Global R&D Innovation sites up and running 24 x7 x 365 (Globally). Responsible for partnering with all parts of the IT organization to make sure that happens.

  • Coordinate with technology providers to evaluate new and innovative technologies and service offerings. Responsible for the teams who develop business requirements, coordinates with enterprise architects (enterprise, solution, information….) to ensure new services and solutions align with roadmaps.

  • Work closely with the Global, Regional and local Strategic Business Partners to balance enterprise efficiencies with local priorities.

  • Drive an Agile mindset and delivery culture throughout the business function, advocating speed and agility and act as a change agent within the function for Agile adoption.



  • Excellent leadership skills and demonstrated experience with building and developing teams in both global & regional cultures

  • Experience and demonstrated success leading and delivering large, global transformation enabled by technology.

  • Act as a Functional Technology Leader – demonstrating outstanding communication and interpersonal skills, ability influence and provide technology thought leadership to the Global R&D, Global HR, Finance and OneSource leadership and act as a trusted advisor.

  • Highly collaborative relationship building skills with various internal and external stakeholders, regional and global leaders

  • Must demonstrate a high sense of urgency to influence changes and drive outcomes from conception to delivery

  • Effective business communicator, with high emotional quotient and excellent executive presence. Candidate should be an effective story-teller and be able to swiftly align and mobilize disparate teams by setting a vision common goal.

  • Act as an effective liaison between regional and global teams to ensure smooth change management of global programs.

  • Ability to influence global teams to ensure the Regional R&D business goals are prioritized and regional differences understood.

  • Seasoned change leader through uncertainty and transformation. Engages team and stakeholders throughout the journey.

Technical Skills

  • Experienced and demonstrated success leading and delivering large, global transformation programs enabled by technology. Global implementation experience in modern technologies such as Cloud and Java is important.

  • Expertise in application design/architecture, integration architecture development, enterprise application integration, and integration technologies solutions and standards.

  • Demonstrates technical domain experience and expertise in a number of key areas: R&D, Operations and Regional management.

  • Drive outstanding insights and innovative game-changing opportunities through modern technologies like data science and analytics.

  • Hands on experience and demonstrated success in leading digital solutions and familiarity with new technologies (Java stack, Cloud, IoT)

  • Competent in new technology evaluation, ability to support technical change management and provide thought leadership skills in integration technologies, tools and services

  • Ideally have demonstrated relationships with best in class software vendors including cloud and platform vendors

Business Skills

  • Solid understanding of R&D and Operations functions in the beauty industry. GxP compliance experience is a plus.

  • Excellent problem-solving skills, attention to detail, and critical thinking abilities. Experience in using data and data science to drive quantitative analysis and break-through outcomes.

  • Intense focus on business outcomes, demonstrating the ability to have material impacts on core business measures in functional domains

  • Continuously is learning and is curious. Keeps abreast of best in class R&D and Operations functions and is familiar with the competitive practices and technologies.

  • High proficiency in business area fundamentals including regional nuances in the beauty industry.

Minimum Education Level: Undergraduate, IT, and or Supply Chain or equivalent work experience

Minimum Years of Experience: >20 years

% Travel Time: 25 %

Job: Information Technology

Primary Location: Americas-US-NY-Long Island City

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: Yes, 25 % of the Time

Job Number: 2210284

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact