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Planned Parenthood of Greater New York Director of Health Information Management in Manhattan, New York

At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives.

Picture yourself here: We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services.

When you join PPGNY as The Director of Health Information Management you will help plan, organizes, and manages all operations of Health Information Management for PPGNY, working in collaboration with all Departments to ensure the integrity, completeness, and accuracy of medical records.

The H.I.M. Director supervises and coordinates the activities of personnel engaged in analyzing, compiling, coding, indexing, and filing permanent medical records of patients. Review records for completeness, accuracy, and conformance to standards. Prepares statistical reports and compilations of PPGNY’s health information activities. This position works in close partnership and collaboration with key internal and external stakeholders to ensure accurate and complete records.

Additional responsibilities include:

  • Confidentiality, Privacy & Security: Works in partnership with the VP of Compliance to ensure data privacy and security, confidentiality, e-discovery, meaningful use, release of information, HIPAA and HITECH privacy and security regulations.

  • Health Informatics: Responsible for Health Information Exchange, healthcare analytics, clinical decision support, business intelligence, clinical terminologies

  • Healthcare Leadership: Responsible for performance improvement, staff training and development, strategic and organizational management, project, and contract management

  • Consumer Engagement: Manages patient health records, patient portals, patient rights, personal health monitoring, and coordination of care.

  • Coding, Classification & Reimbursement: Works in partnership with Finance, Revenue Cycle and Clinical Services to ensure proper coding, classification systems, revenue management and compliance, and reimbursement. Manages and maintains provider credentialing.

  • Performance Improvement: Develops and manages performance improvement projects, data/statistics, reports of open encounters, etc.

  • Ensure compliance with PPFA, Federal, and State laws and regulations related to Medical Records and reporting requirements. Leads quality and regulatory efforts related to HIM.

  • Identify, develop, and review policies and procedures, standardized record templates, and workflows related to health information management.

  • Trains new staff in the use of EPIC and ensures standardization of all clinical records in the system. Manages all aspects of EPIC training, including Credentialed Trainers. Develops quality programs with tools such as audits, workflows, etc. to provide individual and systems-level training to affiliate staff.

  • Plans, implements, and monitors quality and production of department functions. Develop and implement a Clinical Documentation Improvement Program


  • Master’s Degree, preferably in Health Information Management

  • Registered Health Information Administrator required; must be current and in good standing through the American Health Information Management Association (AHIMA)

  • ICD-10 certification

Minimum Experience:

  • 10 years’ experience in management overseeing health information, including expert knowledge of health information management practices and procedures, regulatory requirements, including applicable state and federal law. Experience in NYS Article 28 setting or Joint Commission preferred.

  • 5 years of progressive supervisory experience

  • Expert Knowledge of coding, reimbursement methodology, and third-party billing requirements with associated license/certification

  • Significant experience with EPIC, preferred as a credentialed trainer. If you are not already a CT, you will be required to do so upon hire.

  • Responsibility for or experience with a Clinical Documentation Improvement Program

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short and Long Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 28 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.