Job Information
The New Jewish Home SkillSpring DYCD Case Manager in Manhattan SNF - New York, New York
Position: Case Manager, SkillSpring/DYCD
Location: Multiple Sites (Five Boroughs of New York City)
Reports To: Program Director (DYCD)
About SkillSpring:
SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults.
Position Overview:
SkillSpring is seeking a Case Manger to manage our youth and young adult development programs. The Case manager will oversee participants in our programs including HHA and CNA certifications, focus on participants mental health, well-being, self –management and other supportive services needs of participants through small groups and one-on-one sessions as needed. This full-time role requires flexibility in working mornings, evenings, and Saturdays at multiple sites, with hours, days, and locations varying based on seasonal changes.
Key Responsibilities:
Design Trauma Informed Workshops.
Create Trauma-Informed informed information sheets for case managers.
Plan, Conduct, and Deliver Trauma Informed Workshops.
Distribute and collect pre-and post-Trauma Informed surveys.
Conduct community outreach to increase workshop attendance.
Provide assistance to workshops attendees in need of social service support including mental health referrals.
Follow up on all referrals.
Document all activities, including workshop events and referrals.
Provide clinical support for staff to better assist participants.
Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure student/participant enrollment and retention.
Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency.
Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols.
Adherence to all WIOA contract regulations.
Perform other related duties as required.
Qualifications:
Master's in social work, from an accredited school preferred
Trauma-Informed training and skills, preferred
Minimum of 5 years of supervisory experience.
Experience working with youth from underserved communities.
Ability to work flexible hours, including some evenings and weekends, and travel to various locations in the Tri-State area.
Bachelor’s Degree in Social Work required
Experience with underserved, urban young adults and first-generation college students
Passion for working with youth and young adults
Familiarity with healthcare career trajectories
Experience developing new roles or new initiatives
Familiarity with research methods and program evaluation is a plus
Specialized Skills and Competencies:
Excellent interpersonal, verbal, and written communication skills.
Demonstrated experience working with high-need/underserved high school students and young adults.
Self-directed with the ability to work independently.
Strong presentation skills, with the ability to write reports, business correspondence, and procedure manuals.
Ability to lead innovative and meaningful programming that resonates with participants.
Strong organizational and computer skills.
Proven ability to apply independent judgment in planning, prioritizing, and organizing multiple tasks with attention to detail and time management.
Flexibility and adaptability are essential.
Ability to manage multiple stakeholder relationships.
Physical Demands:
The role requires normal mental and visual attention, along with manual coordination.
Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow.
Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods.
Ability to lift and/or move up to 25 pounds.
Travel to all TNJH campuses and program sites is required.
Compensation and Benefits:
The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes:
Medical, Dental, and Supplemental Vision plans
401(k) retirement plan
Vacation, Holiday, and Sick leave
Short & Long Term Disability insurance
Basic Life & Accidental Death Insurance
Tuition Reimbursement
Health Care, Commuter, and Dependent Care Flexible Spending Accounts
Access to a portion of your paycheck before payday through our partnership with RAIN