The Salvation Army of the Syracuse Area Thrift Store Clerk/Cashier in Massena, New York
Perform daily tasks needed in maintaining the Thrift store. Responsible for daily tasks at the thrift store related the store room, thrift store floor, and register.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Run cash register, change receipt paper, include appropriate sales and discounts, handle and make proper change, process payments by credit card or Gift Certificate.• Issue receipts and customer loyalty cards. Stamp customer loyalty cards when applicable purchase is made. Provide tax receipts for donations.• Arrive 15 minutes early for the shift when scheduled to run the cash register.• Count money in cash drawer at the beginning of shifts to ensure that amounts are correct and there is adequate change.• Count register at end of shift and complete daily tally sheet with appropriate information from register report.• Bag, box or wrap items at time of purchase.• Remove hangers from clothing sold and place in appropriate bin. Work with other employees and volunteers to replace hangers onto appropriate rack at 4:30pm daily.• Instruct volunteers on tasks designated by the Thrift Store Manager. Provide guidance for each task. Report to Store manager if there is a problem.• Give volunteers instructions in absence of the Thrift Store Manager.
• Work with staff and volunteers sorting, tagging and hanging of items to be placed in the store for sale. Follow tagging schedule for all items to be sold.• Learn each role in the store to be able to fill in where needed. Each employee is trained in all aspects of day to day operations.• Meet daily quotas for number of items sorted, hung, priced and placed for sale.• Follow procedure for removing items from sales floor at the end of rotation (ragging out). Place all damaged or ragged clothing into recycling trailer.• Assist other employees and volunteers in maintaining the general appearance of the store, keeping it in an orderly fashion at all times, including the sorting areas.• Attend all store meetings and keep informed of policies, safety issues and directives.• Maintain good customer relations. Greet customers entering or leaving the store. Help customers locate items, answer customer questions or locate a manager if unable to answer.• Greet customers making donations. Accept items following store policies and limits. Thank donor and provide a ticket for tax receipt if necessary.• Maintain a positive and professional work environment.• Secure the building when opening or closing. Employee keys are only to be used on scheduled work days and are not to be shared or copied.• Understand instructions and follow directions regarding the proper pricing, handling and merchandising of items sold in the thrift store (Salvation Army Boutique).• Perform one Customer Appreciation Day per year and work with the Thrift Store Manager to Thank Salvation Army Boutique Customers.• Be responsible for following applicable procedures, rules and laws.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.
High school diploma or general education degree (GED) or technical schoolNo prior experience or training.E.g. Laborers and Helpers (Seasonal, Janitorial, Housekeeping)Retail sales/cashier experience a plus
Must possess good inter-personal and phone skills
Must work well with others and independently
Must be able to supervisor and instruct.
Safety and situational awareness