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Klinginsmith Plumbing & Heating Office Manager/Construction Assistant in Mayville, New York

FT: Office Manager/Construction Assistant, Mayville, NY Office Manager/Construction Assistant Requirements: QuickBooks, Microsoft Office Word and Excel, organizational skills, effective communication skills, able to multi-task Customer Contact Answer/Return calls requesting construction scheduling Answer/Return overflow calls for service requests Answer/Return or forward billing questions and requests Update and track customer/contractor information Provide assistance to customers for purchasing fixtures Act as a liaison for customer contact regarding construction projects Maintain customer property notes for Seasonal Open/Close customers Create Open/Close customer reminder mailers Address walk-in customers needs Service/Construction Personnel Contact and Support Special order parts as needed for service and construction jobs Research and provide part lists and specs Create and maintain construction job folders Maintain customer files Create spec books as needed for job sites Create and maintain tracking system for Open/Close customers Service order scheduling as necessary or in service manager absence Communicate emergency calls to service techs Communicate with service techs for job progress and scheduling needs as needed Review open orders with personnel Office Support Troubleshoot and schedule IT support for office computers, phones, cell phones, internet, email, and security Maintain phone system and communicate with Phone/internet provider Review billing for employee use of cell phones and gas cards Maintain purchase order spreadsheet for tracking of special order parts and ensure they are added to completed work orders for proper billing Maintain vendor files and contacts Maintain vehicle records Maintain employee records Order office supplies Coordinate employee meetings, luncheons, training Track employee vacation requests Receive daily parts deliveries and address returns with drivers Provide employee support for internal questions/concerns Update item list pricing in QuickBooks based on daily invoices from vendors Maintain customer credits Receive daily parts deliveries and address returns with driver To Apply: by email: mbkph@fairpoint.net by mail: Kliningsmith Plumbing & Heating, 4849 W. Lake Rd., Mayville, NY 14757

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