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Genesee Country Museum Visitor Services Part-time Seasonal Associate in Mumford, New York

Job Title: Visitor Services Part-time Seasonal Associate

Reports to: Visitor Services Director(s)

Overview: The Visitors Services Department is responsible for ticketing, retail gift store, restaurant, and event functions at the Genesee Country Village and Museum. Part-time seasonal associates are cross-trained to help in any of these locations.

Responsibilities:

  • Operation of point of sale cash registers and handling of money from customers;

  • Welcoming Museum visitors and providing exceptional customer service;

  • Restocking merchandise;

  • Keep stores and restaurants clean and inviting;

  • Help to create a fun and friendly work environment for co-workers and customers

Qualifications:

  • Prior experience in a retail, customer service, restaurant, or event environment;

  • Willing to learn and grow;

  • Ability to work weekends and Museum special events and occasional evenings;

  • Able to stand for long periods of time without sitting;

  • Ability to drive or learn to drive a golf cart and have current driver’s license;

  • Able to lift at least 10 lbs. individually.

Standards:

  • Courteous, friendly, and professional interactions working with a wide range of staff, customers, and volunteers;

  • Deliver the highest level of customer service;

  • Practice safe food and merchandise handling and protocols;

  • Adherence to all Museum policies and procedures.

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