Smiley Brothers Inc, DBA Mohonk Mountain House Boat Dock Attendant in New Paltz, New York
BASIC FUNCTIONS AND RESPONSIBILITIES:
Maintain a safe environment at the Boat Dock and rent boats and fishing equipment to guests. Also, answering of guest questions, operation of cash register, and handling vouchers.
ESSENTIAL JOB FUNCTIONS:
•Maintain a safe environment on the Boat Dock and Lake for all guests.
•Use a PC to process payment and implementation of data into a software program
•Maintain a clean Boat Dock and keep boats in working order.
•Complete sanitation protocols and record daily.
•Maintain fishing equipment. Responsible for keeping equipment in working order and making basic repairs.
•Handle, package, and sell bait, including live worms.
•Assist guests with baiting fishing hooks and handling fish after a catch.
•Operate cash register, fill out Boat Dock Allocation Chart, and process room charges for fishing equipment.
•Empty trash and keep a neat work environment.
•Fill out cash summary accurately at end of shift and turn in money and vouchers.
•Assist guests in and out of boats.
•Explain rules and regulations of renting boats to guests in a clear manner.
•Rescue victims of overturned boats in a timely manner.
•Remain calm and collected in emergency situations.
•Answer guest questions and deal calmly with emergency situations when necessary.
•Demonstrate a friendly, outgoing personality and make self available to guests during work hours.
•Row a boat quickly.
•Manipulate personal floatation devices (PFDs) and Shepard’s crook.
•Use good natural or corrected vision to see any safety hazards. Identifies safety hazards by sight, sound, and/or smell. Ensures hazards are corrected.
•Hear oral/auditory directions, instructions or warnings and give same warnings to others.
•Speak clearly to groups of 1-30 people.
•Handle adversity, change or emergency situations calmly and with a level head.
•Demonstrate patience with children (age 2-17) and adults.
•Demonstrate comfortableness with lake ecology such as: inability to see the bottom of 60’ deep, snakes, frogs, turtles, and fish in size of approximately 11-20 inches.
•Learn and maintain familiarity with row boats, kayaks, canoes, stand up paddleboards (SUP), and paddle boats.
•Work in a manner that will not endanger self or others.
•Work other areas of Activities on a regular basis, such as: Wheelworks Bike Shop, Kids’ Club, Information Summerhouse, Tennis, Campfires, and special events.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
•Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
•Present a neat, clean, and well-groomed appearance in accordance with the Mohonk Mountain House Dress and Grooming Standards.
•Bend, stoop, reach, climb, carry, and lift up to 75 pounds consistently throughout an eight-hour work day.
•Knowledge and appreciation of nature and the outdoors.
•Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
•At least 18 years old.
•Valid driver’s license.
•CPR/First Aid certification strongly preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.