Healthy Kids Programs Registration Specialist at Healthy Kids Programs in New Windsor, New York
Registration Specialist at Healthy Kids Programs
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New Windsor , New York , United States | Admin | Part-time
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Healthy Kids is currently looking for a Registration Specialist to join our team!
Salary:$19 per hour
Hours:25-30 hours, Mon-Fri
Healthy Kids is one of the North East’s largest providers of Early Learning, Before and After School and Summer Camp Programs with over 100 locations. We are reinventing accessible and affordable child care for today’s families and creating opportunities for individuals to do what they love (and feel valued while they’re doing it).
Where You’ll be: Our Main Office located in New Windsor, NY.
Job Overview: We are seeking a motivated individual to join our Registration Team as a Registration Specialist. The Registration Specialist is our first point of contact for families interested in enrolling in our programs. They are responsible for providing outstanding customer service and being knowledgeable about our different programs and services, guiding families through the registration process and setting up billing.
Build sustainable relationships and trust with families through open and interactive communication
Manage large amounts of emails and phone calls in a timely manner
Approve registration forms and add children to schedules
Create accurate billing plans
Follow up with potential families
Stay knowledgeable on the various forms families will need to complete
Run CRM and billing reports
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Strong attention to detail and accuracy
Strong data entry skills
High School diploma or the equivalent
Ability to read and communicate effectively
Must demonstrate the willingness to work in a team environment and be a team player
Possesses the ability to adjust to changing workflows and processes
Ability to work with limited supervision & still be productive, timely and accurate
Sick Time Off
401K for eligible employees
Healthy Kid’s is dedicated to creating a workforce that promotes and supports diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Healthy Kids Programs makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, visit: healthykidsprograms.com