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Cognizant Technology Solutions Head of Content Services, North America in New York City, New York

Head of Content Services Cognizant Interactive

Cognizant Interactive is a growing customer and employee experience group within a top tier, global technology consulting firm. We engage with clients to imagine and design new and valuable digital experiences. Forward looking, yet practical, we are focused on harnessing deep consumer and commercial understanding along with cutting edge technology to impact peoples lives in meaningful ways.

We are seeking a seasoned Content Leader to be a compelling client-facing ambassador of the North American Content practice. Focusing particularly on elevating our sales activities, the leader will be able to clearly define and articulate the different focus offerings and introduce them to business and technology stakeholders. A critical additional requirement is to connect to our significant offshore capabilities around Content and ensure that our different focus offerings are well understood and are effectively delivered across geographies.

For our clients, the ability to take advantage of lower cost, quality content expertise has shifted from an occasionally used tactic to a strategic imperative in their ability to meet the ever-expanding requirements for relevant content, distributed across channels and contexts. We believe that content fuels experiences and that the ability to create and adapt content at scale is a key challenge for our clients. The world to content is shifting rapidly to a model in which humans craft and machines scale... In 3 years, the majority of campaigns and platforms will be orchestrated and optimized by machines, creative executions will be fashioned by androids and content will be discovered, created, adapted and translated by robots. We will be a major player in this market.

The desired incumbent is an inclusive, experienced, confident and generous leader who values people, process, ideas and quality. Fluent in the world of Content Services and well versed in software development and management consulting practices and language. An inspiring thought leader with a talent for articulating visions and guiding teams to realize them. Strong business acumen and a passion for the challenges and opportunities represented by the explosion of content and channels and how we can bring sense and direction to this emerging market.


Reimagine and rearticulate the focus content offers that we will lead with as an organization

Build and inspire a market-appropriate team

Along with our account teams and other discipline leaders, actively develop and close new business relationships with clients

Lead the planning and facilitation of the introduction of the offerings to the Cognizant commercial organization tracking and reporting on progress.

Provide program management support and oversight to active projects

Ensure the operational and financial health of the practice

Act as the Global Content Guild Leader

Maintain a sense of humor and positive attitude throughout

Minimum Requirements:

10 years experience leading Content teams in a consulting or interactive agency environment

Demonstrated success pitching and selling to Fortune 500 companies

Experience in managing net new digital product and service development from inception through launch

Business acumen and a passion for exploring new technologies and the human experiences they create

Exceptional leadership with the gravitas, confidence and integrity to earn client and internal team confidence quickly

Clear, concise and effective communication, with a bias-to-action

Ability to thrive in a fluid and entrepreneurial environment and embark on regional and global travel as needed

Work Authorization:

Candidates based in United States; must be legally authorized to work in the United States without the need foremployer sponsorship, now or at any time in the future.

EEO Statement & Conditions:

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.

Military/Veterans Statement:

Cognizant is committed to veteran and military communities. Cognizant is recognized as a military friendly employer and is a coalition member of the Veteran Jobs Mission. Our business resource group Veterans Network assists our military associates in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity