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MasterCard Lead Product Manager - Technical, Business Enablement Program, Architecture & Technology in New York City, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Product Manager - Technical, Business Enablement Program, Architecture & Technology

Overview

Are you a product management professional who wants to shape the cloud platform for Mastercard’s products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your professional learning and development?

The Mastercard Builders’ Enablement Team in Mastercard’s Architecture & Technology division empowers 6000+ Engineers around the globe. This team leads the way to deliver a great developer experience and enables engineers to deliver innovative payment solutions for hundreds of millions of customers. We do this by building and operating a holistic set of services and tooling focusing on:

Application Frameworks & Bootstrapping

Standard CI/CD Pipelines, Developer Tooling & Environments

Cloud agnostic Declarative provisioning of infrastructure and application resources

Our services enable engineers to focus on delivering business value from ideation to market. The ideal candidate will help improve and standardize Mastercard developers’ experience. Builders Enablement is reshaping the future of development tooling at Mastercard, and we are looking for passionate Product Managers like you to help us deliver our commitments.

Role

We are looking for seasoned Product Management professionals to join our team and help us build towards the future. Product Management-Technical (PM-T) are technical roles and work closely with Technical Program Managers, Software Engineers, User Experience, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for platform building blocks they own. Our PM-Ts use the Working Backwards process, which is all about is fleshing out the concept and achieving clarity of thought about what will ultimately be built. PM-Ts decompose the requirements into epics, features, and user stories, prioritizing the backlog, and defining the acceptance criteria. PM-Ts are in it for the long term, looking beyond the current project to become experts in their domain. They feed engineering a well-groomed and backlog of user stories. They encourage re-use of their building blocks, continuously innovating on behalf of internal and external customers. As new capabilities are required, they will define their place in the platform ecosystem and write/prioritize the user stories to build the new block. When commercialization opportunities are identified for their building blocks, they will tee up ideas to the product development teams for further development.

All About You

We are looking for individuals with a demonstrated ability who:

Develop a culture of experimentation and innovation to solve core customer needs in the product domain

Manages Product Backlogs (i.e. Grooming, Prioritizing) and creates Product Roadmaps

Drives customer adoption of products

Demonstrated ability to operate with complete independence and autonomy

Experience defining and building cloud-native software products as a platform at scale

Proven track record of data-driven decision making and applying continuous improvement methodologies across your team

Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions

Experience in agile delivery methodologies (Scrum, Kanban, etc.)

Visionary with a strong visualization of the problem to solve, how to break it into manageable pieces, and then reassemble it into a holistic offering that delivers value

Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

Ensures features and associated documentation is clear and easily consumable by other engineering teams.

Demonstrated experience building organizational relationships, partnering with, and influencing teams while commanding the respect of the individuals on the team

Huge plus if you have expertise in IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-163822

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