Practising Law Institute Account Manager in New York, New York
Represent the industry leader in legal training and join an organization that continues to experience growth as an Account Manager with Practising Law Institute (PLI), the legal community's premier provider of continuing education and research services. For more than 80 years, PLI has served the needs lawyers, law firms, and legal professionals with innovative products and quality programming, building a sterling reputation spanning the country.
Join our New York office and manage a book of business, upsell additional product lines and build relationships with C-level executives. Work in a collaborative environment that prides itself on a genuine commitment to a work-life balance (3+ weeks of vacation days!). Realize your career aspirations and challenge yourself with a trusted brand used by more than half of the Fortune 500 inhouse and the greater majority of Am Law 100 law firms.
Your responsibilities as Account Manager
Grow membership revenue and hit sales targets by developing plans, executing goals, and growing business by cross selling within book of business.
Onboard and manage relationships of a book of business that is approximately $1-2MM
Build awareness and increase customer utilization within assigned accounts via a proactive approach that includes presentations, i.e. Webex, and effectively communicating what is upcoming at PLI and how that aligns with specific customer needs
Upsell award winning solutions and pursue additional opportunities to build new relationships within account base
Limited travel required
Forecast sales revenue on a monthly, quarterly, and annual basis
Other duties, as assigned
Qualified candidates will have:
Bachelor's Degree in Business or field related to legal profession required
1 - 2 years of relevant account management, relationship management and/or customer relations experience essential
Proven ability to develop and secure relationships at all levels within a customer organization
Exudes superior business acumen, poise and executive presence. Highly articulate
Ability to learn and understand PLI's business model
Deadline-driven with excellent time management and organizational skills
Strong computer skills including knowledge of Salesforce and Microsoft Office
Self-motivated and proactive
Ability to work effectively both independently and as part of a team
J.D. a plus
Your benefits at PLI
PLI offers a generous benefits package and is committed to creating an interesting, collegial, and supportive work environment:
Medical, dental and vision plans for employees and their families
Generous employer contribution to employee retirement savings account
Ample paid time off and holidays, summer Fridays
Unlimited Access to LinkedIn Learning web-based training along with other career development opportunities
Work life balance initiatives
Practising Law Institute ("PLI") is a nonprofit learning organization dedicated to keeping attorneys and professionals at the forefront of knowledge and expertise, as well as preparing them to fulfill their pro bono responsibilities.
Chartered by the Regents of the University of the State of New York, PLI was founded in 1933 by Harold P. Seligson. The organization provides the highest quality, accredited, continuing legal and professional education programs in a variety of formats. PLI publishes a comprehensive library of Treatises, Course Handbooks, Answer Books and Journals also available through the PLI PLUS online platform. The essence of PLI's mission is a commitment to the pro bono community and has had over 98,000 attendees at our pro bono programs this past year.
PLI is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state or local law.