1-800 Accountant Admin Support- Seasonal in New York, New York
We are a next-generation Accounting firm, focused on service and driven by technology! We build relationships based on integrity, responsiveness and solidarity, with the goal of making every client a client for life.
*This is a seasonal position (January to April 2022)
Location: Midtown Manhattan, NY (partially remote/partially in office)
Experience: Entry Level
Handling medium to heavy volumes of inbound calls from our clients
Offer platform support and troubleshooting to our client portal*
Assist accountants with organizing client’s information, scheduling meetings, and other client’s related tasks or support*
Complete special projects or other responsibilities assigned by management
Meet or exceed all productivity deadlines and goals to establish management expectations
Creatively solve problem and streamline processes with team members to ensure customer success
Collect and file client tax information with the IRS, State, and Local*
2 Year associates degree or higher (required).
1-2 years’ experience working in a position requiring client engagement or providing customer service.
Must be proficient in the use of business office applications including spreadsheets. (Tax preparation and bookkeeping software is a plus)
Demonstrate strong verbal and written communication skills, and the ability to effectively. present information over the telephone as all clients will be virtual.
Demonstrate proficiency in working with others one-on-one and within a group, and the ability to effectively transfer knowledge to others.
Work with the country’s largest virtual accounting firm
Work with cutting edge technology
Join an engaging community of like-minded individuals
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