Columbia University Admissions Assistant in New York, New York
Requisition no: 515526
Work Type: Full Time
Categories: Administrative Support
Job Type: Support Staff - Union
Bargaining Unit: Local 2110
Hours Per Week: 35
Under the general direction of the Dean of Admissions and Financial Aid and reporting directly to the Director of Admissions and Financial Aid, the incumbent processes inquiries and applications from prospective students to the MFA and MA degree programs of the School of the Arts and supports enrollment marketing and communications efforts.
Please note, applications without a cover letter will not be considered.
Admissions Support --100%
Working closely with the Director of Admissions and Financial Aid, organize all aspects of the admissions process: receipt of initial inquiry, data entry, organization of admissions dossier for faculty readers, and production of letters of acceptance and rejection.
Provide customer support to prospective students. Respond to daily mail, e-mail, telephone, and in-person requests from prospective students. Work with the Director of Admissions and Financial Aid to develop MFA Student Peer Counselor Program to correspond with prospective students and provide basic information about the School and its admissions process and policies.
As a first point of contact for prospects, applicants and other visitors, reflect enthusiasm and basic but accurate knowledge of the School’s mission, its Programs, Concentrations, application processes and other information.
Assist Director of Admissions and Financial Aid in the recruitment, training and supervision of Student Peer Counselors. Sign off on student worker time sheets.
Under the supervision of the Director of Admissions and Financial Aid, compose admissions correspondence. Assist in the distribution of mass emails to prospective and admitted students as part of the communications plan devised by the Director of Enrollment Management and Communications. Responsible for managing the prospect and applicant communications calendars.
Working with the Director of Admissions and Financial Aid and Director of Enrollment Management and Communications, help provide support and communication to the School’s Summer Programs’ prospects and applicants.
Conduct research for the Office of Admissions and Financial Aid and Enrollment Marketing and Communications using the Slate admissions system and the Internet. Research may include peer school information, media rates, Program-related national events, applicant recommender information, prospect and applicant demographics, and other requested information as needed.
Run weekly admissions statistics reports and distribute to appropriate parties.
Assist the Director of Admissions and Financial Aid and Director of Enrollment Marketing and Communications in collecting, editing and updating online application text, the Admissions section of the School of the Arts website, Admissions-related collateral, and information pertaining to other online and print resources.
Assist the Director of Admissions and Financial Aid with creating, populating and updating spreadsheets with admitted student data.
Coordinate and attend admissions-related programs including information sessions, webinars, and conversion events.
Provide admissions information to the Program Directors of Academic Administration and Program Chairs.
Provide occasional front-desk support: directing visitors and callers, collecting mail, signing for packages and other tasks, as needed.
Other related duties as assigned.
High school diploma required. Three years related experience required, preferably in a university setting. Demonstrated accuracy in handling detailed work required. Demonstrated strong customer service and interpersonal skills and excellent written and oral communication skills required. Strong organizational skills required. Must demonstrate strong computer abilities, preferably in Microsoft Office. Excellent proofreading/editing skills required. Must be able to work under pressure on concurrent projects with frequent interruptions and minimal supervision. Occasional weekend and evening hours required.
College degree strongly preferred. Interest in the arts strongly preferred. Experience with Student Information System (SIS) and the Slate admissions system preferred.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
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