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LIVunLtd Area Manager in New York, New York

As the Area Manager you are directly responsible for the comprehensive oversight of all property/location/building management operations within their assigned accounts. This includes ongoing collaboration with the respective VP of Operation and all relevant staff employed at the assigned locations/accounts. The Area Manager must ensure seamless communication between the corporate office initiatives and field operations. The Area Manager is responsible for the close interface with resident managers, property managers, LIVunLtd Managers and all other pertinent liaisons in the properties that LIVunLtd provides services in. Additionally, the Area Manager will be given area support assignments specific to the immediate operational needs of all accounts beyond those within his/her primary / assignment. Experience working with pools and acquatics is a requirement. Candidates who are CPO Certified are preferred.

Essential Responsibilities

  • Train, develop and support on-site staff members to establish their adherence to LIVunLtd policies, procedures and high standards.

  • Anticipate client expectations, seasonal changes within the business approach, staffing needs/changes and make appropriate strategic adjustments accordingly.

  • Conduct periodic (weekly) site inspections of all managed areas in order to maintain showroom ready conditions, safety, risk management, customer service (client, resident, guest, member) and LIVunLtd standards.

  • Provide seamless communication, implementation and execution of directives as communicated from the Executive team, department leaders and VPs of Operations.

  • Recommend and implement operational improvements as needed.

  • Ensure that each location within your assigned accounts is reflective of LIVunLtd’s core values, commitments, philosophy and policies.

  • Host team meetings and one-on-ones coaching sessions with onsite managers within your portfolio.

  • Attend meetings and maintain /cultivate relationships with all relevant on-site parties.

  • Provide operations leadership to management to inspire and enable them to deliver a premium customer experience directly reflective of LIVunLtd’s high level of standards.

  • Create and ensure a safety first culture that is apparent in every operation daily.

  • Maintain and oversee full responsibility for the performance of operational budgets and scope of work within the contractual agreement.

  • Provide performance reports/updates to VP of Operations.

  • Ensure all operation procedures and first rate practices are being demonstrated at every location.

Requirements

  • Experience working in pool operations or in acquatics.

  • CPO Certification is a standout.

  • Must be Lifeguard Certified, or willing and able to get Lifeguard Certified as a condition of employment.

  • Proven track record of effective qualitative and quantitative judgment and decision making.

  • Strong business acumen including the ability to oversee multiple locations.

  • Proven track record of meeting and exceeding goals.

  • Experience in hiring, coaching and training teams to create an exceptional luxury brand experience.

  • Prolonged periods of standing and walking around. Must be able to commute and walk to multiple locations in one day.

  • Must be able to lift up to 25 pounds at a time.

  • Flexibility to work nights, weekends and holidays.

  • Appreciation for fitness and healthy living.

Benefits

As a Member of the LIVunLtd Team you can expect:

  • Growth opportunities

  • A fun, friendly, professional working environment

  • Competitive compensation within industry standards

The Area Manager position with LIVunLtd has a starting salary of $70,000 - $75,000 per annum. The range above is a good faith estimate based on the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the actual salary may vary from the estimates provided above

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website (https://apply.workable.com/livunltd/) . All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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