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Springer Science & Business Media LLC Assistant, Abstracting & Indexing in New York, New York

Assistant, Abstracting & Indexing

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Date: Sep 27, 2022

New York, US

Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.

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Springer Nature's Editorial Excellence team seeks an enthusiastic, customer-focused individual to join the team as an Abstracting & Indexing Assistant. Sharing the leading reseach we publish in trusted, high qualilty abstracting and indexing services is one way that we at Springer Nature ensure the leading research we publish reaches the widest and most relevant audiences. These services include PubMed from the US National Library of Medicine and Clarivate's Web Of Science (which also assigns Journal Impact Factors), and remain critical as Springer Nature continues to lead the transition to open access research publishing. Our A&I Assistant is an integral member of the A&I team and one of the primary points of contact for our internal and external customers, includingresearch authors, journal publishers and editors, and our contacts at around 200 abstracting and indexing services. The successful candidate will be passionate about research and publishing, comfortable and proficient working with data, and will thrive in a collaborative, team-based environment where outstanding customer service is expected.

Under the general direction of the Head of Abstracting & Indexing, the A&I Assistant provide a wide range of services, including, but not limited to the following:

Key Responsibilities

Providing assistance in the daily activities of the Abstracting and Indexing Services

Reporting to and collaborating with the Head of Abstracting & Indexing (A&I) on Abstracting & Indexing data verification processes, coordinating data updates, and ensuring data integrity

Working with internal data systems for completeness and accuracy

Liaising with external database partners and colleagues in editorial, production, customer service, and Data Delivery System departments

Assisting in organizing the meetings with various A&I representatives and preparing agendas for the meetings

Preparing minutes and maintaining lists of pending items for follow-up

Coordinating and monitoring projects to ensure timely completion

The input of relevant data to systems, such as BFlux, JFlow, and various A&I tools/systems

Participates in departmental and working group meetings, committees, task forces, and special projects as needed. Assists staff with basic departmental coverage as needed. Assists with administrative tasks for the workgroup.


Performs other duties as assigned.

Experience, skills, and qualifications

College or university degree

Basic knowledge of bibliometrics

Be able to demonstrate awareness of publishing processes

Excellent English language skills

Excellent organizational skills

Excellent customer service skills

Excellent problem-solving skills

Excellent communication and team-working skills to deal with people at all levels both in the company and externally

Familiarity with searching various databases such as Web of Science, PubMed/MEDLINE, Scopus

Ability to organize and prioritize numerous tasks

Ability to manage multiple tasks and projects simultaneously

Ability to explore alternatives and identify opportunities to improve procedures/workflows and practices

Ability to follow written instructions to learn various tasks without in-person training

Ability to follow instructions and adhere carefully to established procedures

Working with internal data systems for completeness and accuracy

Be resourceful and proactive in dealing with problems and queries

Be numerate and computer-literate, work accurately with a sharp eye for detail

Be proficient in the use of office software

Be a diplomatic and assertive individual who is able to work with demanding stakeholders

Be flexible, proactive, and able to work in a multi-cultural environment and show a commercial/entrepreneurial spirit

Punctuality and reliability are required

The successful candidate will have a one-year of experience in a publishing company or library and possess excellent customer service skills and enjoy interacting with a varied clientele in a busy environment. Proficiency with basic indexing principles and familiarity with abstracting and indexing services are preferred.

If you are an internal applicant please inform your line manager.

We offer a comprehensive benefits package that includes:

Medical, Dental and Vision

Life and AD&D


Flexible Spending Accounts

Transit Accounts

Tuition Assistance

Summer Hours


Visitthe Springer Nature Editorial and Publishing website atfor more information about ourResearch E&P career opportunities.

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.

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Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following “Equal Employment Opportunity Is The Law” poster: