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The Estee Lauder Companies Assistant Manager, Ecommerce, Clinique North America in New York, New York

Assistant Manager, Ecommerce, Clinique North America

Brand: Clinique

Description

Who We Are

Sure, you know Estée Lauder, but do you know the Estée Lauder Companies Inc. full family of brands? We’re also MAC, Clinique, La Mer, Origins, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble and Too Faced… just to name a few. You know us. You love us. Why not work with us?

With headquarters in the heart of Silicon Alley in Manhattan’s Flatiron District, we connect with our customers anytime, anywhere, from any device. We’re committed to innovation, working with the best tools and technologies available to help our shoppers seamlessly navigate the digital world of beauty. ELC Online is a collaborative work environment that hums with the buzz of 80% female leadership. It’s also home to bold technologists, marketers and ecommerce renegades who are shaping the future of beauty.

What We Offer

  • Free Product Allowance & Employee Discounts (on ELC products and also at gyms, retailers, restaurants, more)

  • Tuition Reimbursement & Student Loan Contributions

  • Generous Parental Leave (20 weeks)

  • Flexible Summer Friday options

  • Benefits eligibility on day 1

  • Competitive 401k company match & a company-funded retirement growth account

About the Role

This Clinique E/M Commerce Assistant Manager will lead clinique.com’s on site merchandising and marketing content strategy and lead all A/B and multivariate testing on clinique.com. This role will be the point person with business analysis tied to clinque.com marketing and site data. The role will work with a number of internal and external stakeholders to help deliver a best in class omni experience. The Assistant Manager will report directly to the Executive Director of Clinique Online.

Key Responsibilities:

SITE MERCHANDISING AND TESTING

  • Owner of site merchandising and editorial voice on Clinique.com.

  • Partner with Acquisition, Retention and Public Relations colleagues on site merchandising or content needs necessary to support unique programs (i.e. Seasonal e-mail campaigns, The Wink, etc)

  • Responsible for merchandising of all product details and editorial content modules on site.

  • Detailed understanding of the North America Marketing Calendars (product launches, promotions, campaign priorities, selling strategies, etc).

  • Comprehensive understanding of content tools necessary to load and maintain product details and content (including but not limited to .net, CMS, etc) on site.

  • Implementation of A/B and multivariate site testing strategy with 3rd party agency.

  • Develop and maintain an on-site merchandising calendar for weekly, monthly and seasonal refreshes of existing content.

  • Maintain promotional site inventory via monthly tracking document.

ANALYTICS/REPORTING:

  • Provides thoughtful analysis through post mortems of marketing and site development initiatives.

  • Deliver weekly KPI and sate of the business report.

  • Liaises with the ELC Online Analytics team on KPI’s, best practices and new site measurement technology.

  • Identifies shifts in market trends, customer purchase behavior; provides inventory, collection sell thru and mix of business analysis working together with the Clinique brand CRM team

  • Helps streamline, build and maintain reporting templates.

Qualifications

  • Bachelors Degree and 4 years related experience in CPG marketing; online marketing, etc.

  • Experience with online analytics platforms. Google Analytics preferred but not required.

  • Online content creation and product merchandising experience preferred but not required.

  • Excellent organizational, presentation and time-management skills.

  • Appreciation for fast-paced, deadline-driven environment.

  • Excellent verbal and written communication skills.

#LI-JK1

Job: Online / E-Commerce

Primary Location: Americas-US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 1916658

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com

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