Collectively, Inc. Associate Community Manager - Influencer Marketing Casting in New York, New York
About the Role:
The Associate Community Manager, will, under supervision, internally assist and support influencer casting across multi-platform influencer campaigns, as well as support the growth and development of our creator community. This role is part of the Community team, whose larger mission is to advocate for the creative community of digital content creators who work with Collectively and support castings across our portfolio of brands. This role will be involved in three crucial areas: community growth and creator database management, creator support and customer service, and creator casting/matchmaking for select Collectively programs. This role will support the Community team in an operational capacity as needed, including Salesforce administration and refining internal tools and process development.
Assist in the maintenance of Collectively’s creator database with impeccable detail, consistency and thoroughness
Assist in the weekly onboarding of new creators and existing creator account updates
Respond to inbound inquiries from new and existing community members and provide excellent customer service and support
Identify key feedback from the Collectively community and general influencer community, report back to the Community team and demonstrate strategic thinking for a Collectively POV
Assist in the tracking and reporting of key recruitment metrics over time
Assist with various casting requests, including influencer research and talent list development for Collectively campaigns
With oversight from the team, assist in developing campaign invitation emails and sign up surveys
Help build client-facing influencer presentations that highlight influencer talent for Collectively campaigns
Team Admin & Operational Support:
Assist the team in preparing creator reports, lists and communications
Assist the Community team in managing internal process, meetings, timelines and approvals
Support and maintain new creator leads in database
Manage the maintenance of creator profiles
Support monthly creator payment reconciliation, ensuring all key information is retrieved/recorded
Provide project support and ownership of seasonal communication initiatives for our creator community, including regular surveys, newsletters, product launches, and other key communications
As needed, assist the team in drafting articles for the Collectively blog on topics related to the industry and the production of our bi-weekly Community Newsletter
As needed, assist in the creation, scheduling, and publishing of content across our core social channels: Twitter, Instagram, Facebook, and LinkedIn.
Demonstrate strategic thinking around ways to strengthen Collectively’s content marketing initiatives, and help institute new initiatives and processes
1-2 years work experience in marketing, sales, PR, or advertising industry
Knowledge of and passion for the social media and influencer landscape
Professional communication skills—both written and verbal
Strong attention to detail, eye for design, and commitment to producing quality work
Familiarity with working in Google Docs and Sheets (Salesforce or other CRM’s a plus)
Exceptional focus and time management skills, able to follow process efficiently
Excellent initiative and proactive follow-through with all colleagues from peers to senior staff
Positive attitude and enthusiasm for making great work happen
Medical, dental, vision, 401K and more.
Recognized on Fast Company's Most Innovative Companies list, Collectively brings innovative marketers and the most creative social media influencers together to drive awareness, gain insights, and create authentic content that builds brands.
This kind of influencer-centered marketing is growing exponentially around the world, and we're pioneers in the space, with more than a decade of experience shaping our work. Since Collectively’s founding, we’ve partnered with 100+ consumer brands, and grown a community of more than 25,000 influencers across all social media platforms. Our work has been recognized by top publications including The Wall Street Journal, Fast Company, Digiday, AdAge, and Business INSIDER, among others. We also have OMMA, Effie, Webby, and OMMA awards for our programs.
In 2020, we were acquired by You & Mr Jones, the world’s first brandtech group. To catch up on our latest Collaborations, please visit our website (http://www.collectivelyinc.com/) .