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Apicha Community Health Center CARE MANAGEMENT TEAM LEADER in New York, New York

Our mission at Apicha Community Health Center is to improve the health of our community and to increase access to comprehensive primary care, preventive health services, mental health, and supportive services. We are committed to excellence and to providing culturally competent services that enhance the quality of life. We advocate for and provide a welcoming environment for underserved and vulnerable people, especially Asians and Pacific Islanders, the LGBT Community and individuals living with and affected by HIV/AIDS.

We are currently seeking a Care Management Team Leader-Health Home to work at our 400 Broadway location.

Position Summary: The Care Management Team Leader provides supervision to Care Managers staff by chart review, face to face case discussion and performance reviews; Meets performance goals set by Apicha Support Service Department; Coordinates and oversees the services among care managers as well as the implementation of the care plan and plan of care. The Care Management Team Leader maintains client-related records and other requirement documentation as well as conduct quality assurance activities on a regular basis.


Advanced degree in Health, Human Services, Mental Health, and Social Work with one (1) year of supervisory experience to case management staffs and three (3) years of qualifying experience required. May consider bachelor’s degree in Health, Human Services, Mental Health, and Social Work with two (2) years of supervisory experience to case management staffs and four (4) years of qualifying experience.

Qualifying experience includes verifiable work with the target populations: individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or HIV/AIDS who are virally unsuppressed.

Experience and/or knowledge of NYS Health Home preferred.

UAS-NY certification required within 1 month of hire.

Ability to communicate in a warm, caring manner and to motivate others with professional demeanor.

Excellent written and verbal communication skills in English required.

Self-starter and good team player.

Ability to adapt changing needs of communities and funder’s requirements.

Ability to work flexible hours including some evenings and weekends.

Ability to prioritize and handle multiple tasks by due date.

Ability to work well within the organizational structure.

Computer literacy – ability to learn and adapt to different reporting platforms within required time frames.

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis is required. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.