Legends Hospitality Cashier, Concessions in New York, New York
Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
Legends is the official hospitality partner for the food service areas at the Intrepid Sea, Air & Space Museum, a premier tourism destination in the heart of New York City. The partnership includes full quick service restaurant, an outdoor seasonal kiosk serving beverage and snacks and a lighter fare concept aboard the ship serving sandwiches and flat breads along with grab and go items. With the opportunity of serving up to 10,000 guests 363 days a year, Legends has created a culture of fast and friendly service at the Intrepid.
The Concessions Cashier is responsible for providing quick, friendly and efficient service to the museum visitors and their internal guests. The Concessions Cashier position entails a variety of duties relating to fast food-style service including buffet attendant service. These duties include cashiering, hot and cold beverage service, cold food preparation, concession snack item service, stocking of refrigerators and shelves, buffet set up and maintenance for events and cleanliness and sanitation duties of the work area and dining space.
Knows and lives by the 7 Pillars of L.E.G.E.N.D.S everyday through service, teamwork, continuous improvement, change, and fun
Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
Maintains consistency in attitude and behavior
Works to make a specific impression on our clients
Approaches all tasks with a “can-do” attitude
Presents a cheerful, positive manner
Shows initiative and takes action with an appropriate level of independence
Greets all guests both internal and external and a warm and friendly manner.
Demonstrates a complete understanding of daily menu items and explain same to customers accurately
Demonstrates complete understanding of department policies and procedures
Offers the highest level of customer service to internal and external guests
Relays relevant comments received from customers directly to supervisor
Maintains a professional attitude and appearance
Complies with sanitary practices for food handling, general cleanliness and maintenance of kitchen and/or serving areas
Greets customers and takes their orders by entering in POS system, computes and collects method of payment
Checks orders to ensure that guest is receiving a complete and correct order
Collects payment from guest and makes change
Conforms to the regulations of the alcohol beverage authority
Prepare coffee, cappuccino and espresso to order
Organize and package prepared foods and deliver to guests at their table
Set up food stations and condiment stations for special concession events
Provide friendly service from buffets during events and maintaining cleanliness of work areas
Responsible for organization and restocking of beverages and snacks in work area
Responsible to maintain dining area cleanliness throughout shift, wiping down tables, sweeping and mopping at conclusion of shift.
Must be 18 years or older
Must be able to perform simple mathematical calculations
Food and Beverage experience a plus
Able to work flexible hours (days, evenings, weekends, holidays)
Able to work under pressure
Effective interpersonal and oral communication skills
Able to stand for long periods of time
NY Food Safety Certification a plus
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Location: On Site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
- Customer Service: Expert